your privacy, explained.

This privacy notice applies to all information collected by Randstad North America, Inc. (“Randstad,’ ‘we,“ “us,“ “our“) and its subsidiaries. Our lines of business include Randstad Accounting & Finance, Randstad General Staffing, Randstad Inhouse Services, Randstad Technologies, Randstad Engineering, Randstad Healthcare, Tatum, Cella, Randstad Digital, Torc, and other Randstad brands. The privacy notice describes the personal data we collect, how we use it, and your rights regarding this information. 

With this privacy notice, along with our cookie policy, we are providing information about why we collect and use your personal data, how your information is shared, retained and protected, and how you can exercise your personal choices.  We will also explain how you can find out what personal data we hold about you. 

This privacy notice applies to the processing of personal data we collect when you visit our websites or apps, use our services, visit our branch locations, or when you provide it to us in any other way. We also collect information from third party sources. Additional detail about our practices is provided below based on whether you are a website visitor, candidate, temporary worker or employees, prospective client or client.

• about us

  We provide staffing services to clients and job services to candidates seeking current or future job opportunities. We collect personal data to help connect candidates with jobs at Randstad and Randstad clients. We will process your personal data in accordance with this privacy notice (such personal data sometimes also referred to as “data”). For greater clarity, processing means any operation or set of operations which is performed on your personal data, such as collection, storage, adaptation, disclosure, restriction, deletion or destruction, among others (collectively referred to as “processing” or “process”). 

  Except as otherwise set out below, we are the Controller of personal data (“Controller” within the meaning of applicable data protection legislation). For greater clarity, a Controller decides why and how personal data is processed and is responsible for ensuring that all data is processed in accordance with applicable data protection legislation. As the Controller, we will, alone or jointly with others, determine the purposes and means of processing your personal data. 

  For the efficient operation and management of our business, we may jointly define the purposes and means of processing personal data with Randstad Group Companies (in which case the Randstad Group Companies may be defined as “joint controllers”). Examples of joint processing activities include, but are not limited to, those related to managing our Misconduct Reporting Procedure and Economic Sanctions checks. Please contact us (see the section “Contact us” below) if you want to know more and/or exercise your data protection rights regarding any jointly-controlled processing of your personal data.

• AI use in HR technologies

  Our use of innovative HR technologies for talent matching and services

  We use innovative HR technologies that help us digitize and enhance a variety of recruitment-related processes. Some of these technologies use artificial intelligence (AI) or machine learning techniques.

  For example, we use chatbots to improve your candidate experience. Chatbots give you the opportunity to answer questions based on the requirements of the job you apply for.  This is a user-friendly way to:

  • provide us with relevant information that may not be readily apparent from your application, profile or resume.
  • know promptly whether your skills meet a job’s essential requirements and, if not, to easily explore other jobs or to identify gaps in their skillset.
  • answer at any moment convenient to the user.

  As part of the larger recruitment process, HR technologies allow us to connect candidates more quickly to our consultants.  This, in turn, allows our consultants to better support candidates in exploring jobs and to deliver the right candidates more quickly to our clients. HR technologies also allow our consultants to find people based not only on the jobs they qualify for but also on the basis of jobs they are interested in. 

  Improving the client experience 

  HR technologies help us to search through a broader and more diverse set of candidates so that we become even better at finding the best talent with the most relevant skill-set for our clients. 

  Responsible use of HR technologies

  Randstad is committed to the ethical and responsible use of innovative HR technologies (you can read our AI principles here).

  We strive to involve human beings whenever we make decisions that significantly impact you.  If, in exceptional cases, we were to make such decisions based on a fully automated process (i.e., without involvement of humans), we will only do so where that is permitted by law and after having notified you.

  To ensure all candidates are treated fairly we take steps to avoid bias where we use HR technologies. For example:

  • We regularly test the output created by these technologies to identify potential bias.
  • We regularly obtain expert advice to continuously improve the way in which we identify and remove bias.
  • Both our consultants and our search and match algorithms are thoroughly trained and always work together.

• SMS terms and conditions

  SMS opt-in

  By opting into SMS alerts, you authorize Randstad to send you marketing text messages, including job alerts, and acknowledge that such messages may be sent by an automatic telephone dialing system. Additionally, by opting in, you acknowledge that you are at least 18 years of age and are either the wireless account subscriber or have the permission of the wireless account subscriber to send and receive text messages under these Terms and Conditions.

  SMS opt-out

  You may discontinue texts at any time by replying “STOP” from your mobile device. After opting out, you will not receive any additional messages unless you opt back in.

  frequency

  Message frequency varies based on your settings. Number and size of text messages can vary per user.

  mobile user fees

  Randstad does not charge any user fees to send or receive text messages, but MSG and data rates may apply from your carrier.

  mobile help

  To get help, reply “HELP” to any message you receive from Randstad.

  mobile user privacy

  We will not share or use your mobile number for any other purpose. Click here to view our Privacy Policy.

  use of automated messaging

  Randstad and its affiliates, and contracted partners engage with candidates via calls, AI-generated calls, text messages, and/or emails to share job opportunities. Consistent with our privacy policy, linked above, information obtained will not be shared with third parties/affiliates for marketing/promotional purposes.

  U.S. mobile carriers supported

  Participating carriers (subject to change): AT&T, Verizon Wireless, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Wireless carriers are not liable for delayed or undelivered message.

  mobile warranty

  Randstad will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator. Carriers are not liable for delayed or undelivered messages.

• where we share your personal data

  How we share your personal data is described in detail in the specific sections mentioned above but in general we share your personal data with:

  Randstad Group Entities: 

  • with other entities of the Randstad group of companies. We are part of a multinational group of companies and sometimes we may share personal data with other Randstad groups of companies for the purposes of efficient management of business, compliance with legal and regulatory requirements, and to provide our Services to you and to our clients. For an overview of these entities, click here. Our "partner for talent" strategy focuses on building long-term relationships with clients and talents, understanding their unique challenges, and delivering tailored solutions to help them thrive in a dynamic global talent market. We leverage data, technology, and our deep industry expertise to connect the right talent with the right opportunities.

  External Partners for Service Delivery:

  • with Randstad clients. Within the scope of our Services, including recruitment and provision of temporary work.
  • with third parties providing HR-related services to use (e.g. payroll service providers, benefits providers).
  • with third party providers of IT-related services (e.g. we use an external provider to support our IT-infrastructure; e.g. an important part of our software and databases sit in a cloud-environment which is operated by a third party service provider).
  • with third party providers of marketing-related services (e.g. we may store your personal data in a cloud-based CRM-application that is hosted and provided by a third party service provider; e.g. when we use a third party service provider to organize an event we may share your personal data with that third party in order to invite you to that event).
  • with providers of professional services (e.g. to our auditors, our tax advisors, our legal advisors).
  • with banks and insurers (e.g. in order to pay the salaries of our temporary workers we share some of their personal data with our bank).

  Public and Regulatory Authorities:

  • with public authorities (e.g. pursuant to applicable law Randstad must disclose personal data to the social security authorities and to tax authorities).
  • with law enforcement authorities, courts, and regulatory authorities (e.g. as part of a criminal investigation police services may require us to disclose personal data to them).

  We may also disclose your personal data to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
  • if all or a substantial part of our assets are acquired by a third party, in which case the personal data that we hold about you may be one of the transferred assets.

  web beacons

  Our emails may contain a single, campaign-unique "web beacon pixel" to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails, wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

  where your personal data is processed

  When we share your personal data as described above, such personal data may be transferred outside of the United States. In that event, we will only do so in line with applicable law, and we will require that there is an adequate level of protection for your personal data, and that appropriate security measures are in place.

  Your personal data may be processed by Randstad employees in other countries including in India.

  Randstad does not sell health information as defined by the Washington My Health My Data Law.

• how we will protect your personal data

  We have technical and organizational security measures in place to protect your personal data from being accidentally lost, used, altered, destructed, disclosed or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your personal data are governed by Randstad's rules for information and IT security, data protection and other internal policies and guidelines.

  While we have measures in place to protect your personal data, it is important for you to understand that 100% security cannot be guaranteed. Accordingly, we have procedures in place to deal with data security incidents and to comply with legal requirements applicable to the detection, handling and notification of personal data breaches.

• your personal data protection rights

  You have the following rights regarding your personal data:

  Type of right.
  1. Right to Request Access to Personal Data/Right to Know.

  Description.
  You may ask us to furnish you with:

  • The categories or specific pieces of personal data that Randstad has collected about you
  • the categories of sources where Randstad obtained personal data about you
  • the business purposes for which Randstad collects your personal data
  • the categories of third parties with which Randstad shares personal data

  You may submit a Personal Data Request to obtain a copy of personal data Randstad has about you.

  How to Exercise.
  You can submit two such access requests free of cost every 12 months here: Privacy Request Form
  Additional requests may incur a fee but will otherwise be honored.
  Before we grant you access to or deletion of your personal data, we must verify your identity. To do this, we will ask you to confirm information we have previously collected about you. If we ask you to verify your identity, and you do not promptly cooperate, we may be unable to fulfill your request. We will make commercially reasonable efforts to fulfill your request within 45 days; however, if we need more time, we may extend the time frame 45 days and notify you.

   

  Type of right.
  2. Right to Request Deletion

  Description.
  You have the right to request that Randstad delete any of your personal data that Randstad has collected from you, with certain exceptions. We may refuse your request if we are required by law to keep the information, or if the law otherwise permits us to keep information. If we deny a request, we will tell you why the request was denied. Where required, we will instruct any service providers or third parties to delete your information.

  How to Exercise.
  You can submit your request here: Privacy Request Form
  Before we grant you access to or deletion of your personal data, we must verify your identity. To do this, we will ask you to confirm information we have previously collected about you. If we ask you to verify your identity, and you do not promptly cooperate, we may be unable to fulfill your request. We will make commercially reasonable efforts to fulfill your request within 45 days; however, if we need more time, we may extend the time frame 45 days and notify you.

   

  Type of right.
  3. Right to Correct Personal Data

  Description.
  In certain circumstances, you have the right to request correction of any inaccurate personal data.

  How to Exercise.
  You can submit your request here: Privacy Request Form
  Before we grant you access to or deletion of your personal data, we must verify your identity. To do this, we will ask you to confirm information we have previously collected about you. If we ask you to verify your identity, and you do not promptly cooperate, we may be unable to fulfill your request. We will make commercially reasonable efforts to fulfill your request within 45 days; however, if we need more time, we may extend the time frame 45 days and notify you.

   

  Type of right.
  4. Do Not Sell/Share Personal Data

  Description.
  You may have the right to direct Randstad not to sell your personal data to third parties.

  How to Exercise.
  There is no ID verification required.

   

  Type of right.
  5. Right to Limit Use/Disclosure of Sensitive Personal Data

  Description.
  In certain circumstances, you may have the right to restrict the use of sensitive data (e.g., SSN, precise geolocation, health info) to only what is necessary to perform services.

  How to Exercise.
  You can submit your request here: Privacy Request Form

   

  Type of right.
  6. Right to Data Portability

  Description.
  You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances.

  How to Exercise.
  You can submit your request here: Privacy Request Form

   

  Type of right.
  7. Right to Non-Discrimination

  Type of right.
  You have the right not to receive discriminatory treatment for exercising any of your rights.

  How to Exercise.
  No action needed

   

  If your request is denied you may appeal the denial here: Privacy Request Form. We will respond to your appeal submission in writing within 45 days of receipt. If the appeal is denied, you will be provided with information on how to contact your Attorney General, where the right exists.

  Please be aware that, in particular cases (for instance, due to legal requirements) we may not be able to make your request effective right away.

• children's privacy

  Randstad’s services are only available to individuals over the age of 18. Randstad is not intended for and does not knowingly collect personal data from individuals under 18. If we believe you are under 18, we may delete your information at any time without notice to you. If you are the parent or guardian of a child under the age of 13 and believe that your child has provided personal data to us, you may use the “contact us” information below to exercise your rights as a parent or guardian.

• changes to this privacy notice

  We may update this notice from time to time. You can see the date on which the last change was made below in this notice. If we make any material changes, we will notify you by email (using the email address specified in your account) where required, or by a notice on this website. We advise you to review this notice regularly so that you are aware of any changes. By engaging with us after this privacy policy has been updated, you agree to the updated terms.

  If you have any questions about this policy or any privacy concerns, or would like to exercise your rights, please contact us at https://www.randstadusa.com/privacy-request/ or 

  Privacy Office
  Randstad North America, Inc.
  One Overton Park
  3625 Cumberland Blvd SE

  This statement was updated on July 2026.