salary: $18.75 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
- Act as the first line for all customers, handling high volume of incoming calls related to Flood insurance
- Assist with underwiring of new submissions to ensure new policies are correct, per guideline
- Provide information and customer service to agents
- Partner with team to process endorsements, cancellations and reinstatement, and handle billing issues and complete policy issuance.
- Review all underwriting information to include applications, photographs, elevation certificates and third party internet resources to correctly underwrite the policy.
- Communicate in a concise, tactful, prompt and effective manner both over the phone and by email.
- Maintain a positive working relationship with agents, customers, coworkers and others.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.