salary: $58 - $61.1 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Collect appropriate data for analysis by connecting to various data sources and platforms, combining structured and non-structured data
- Compile and organize datasets to enable analytics, report building and ‘story telling’ of customer experience through the complaint handling processes
- Develop hypotheses regarding trends and drivers of customer feedback; execute analytical process to support/disprove and organize output into a concise and effective presentation narrative with appropriate detail and visualizations
- Lead analytical projects with solid organization and clear communication of objectives, tasks/path deliverables and timelines
- Demonstrate exceptional quality and attention to detail in building and documenting data and analytics processes and execution of rigorous validation process to ensure high levels of confidence in findings and extrapolations.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.