- Assist customers with inquiries related to benefits planning and coordination.
- Answer phone calls and respond to emails promptly and courteously.
- Provide information about our services and offerings.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure excellent customer service delivery.
shift: First
work hours: 9 AM - 5 PM
education: High School
Responsibilities
- Assist customers with inquiries related to benefits planning and coordination.
- Answer phone calls and respond to emails promptly and courteously.
- Provide information about our services and offerings.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure excellent customer service delivery.
Skills
- Telephone Etiquette
- CRM
- Basic Software Skills
- Basic Computer Skills
- Customer support
- Customer Relations
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.