salary: $52,000 - $57,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
To service equipment in the field in a manner that provides excellent customer service to every customer
every time. This involves maintaining and controlling parts, tools, supplies, vehicles and more and
keeping accurate records.
MAJOR RESPONSIBILITIES:
Provide exemplary customer service to every customer every time.
Maintain the Company’s four-hour response time guideline.
Repair equipment in the field in a prompt, accurate manner.
Maintain and control all supplies, parts, tools, and information necessary to service the customer.
Stay abreast of training on equipment so that knowledge is up to date.
Report company mileage information correctly and on time.
Use safe driving practices at all times and keeping vehicles clean and well-maintained.
Keep callbacks to a minimum – 10% or less.
Assist and support the Sales department in efforts to establish and maintain good customer relations
as well as upgrade equipment.
Refurbish machines for resale.
Maintain good attendance at work and at service meetings.
Perform other duties as assigned.
SKILLS REQUIREMENTS:
Associate’s degree or two years of relevant experience.
Mechanical aptitude.
Good verbal and written communication skills.
Excellent attention to detail.
Problem-solving ability.
Customer service skills.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.