salary: $14 - $14.5 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
Meet accuracy, quality (product & process), productivity. Engage in continuous improvement initiatives. Answer incoming calls from customers who require support for their devices. Ascertains nature of call and assesses whether it can be handled in place, needs to be escalated, or if further follow-up is required to provide customer with appropriate resolution. Accurately process and document each inbound call/email transaction into company databases. Deliver service and support to end-users via voice call, email, and third-party software. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer information and determine
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.