salary: $14.99 - $15 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Interacts with customers via email and internally via teams and email.
- Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
- Updates databases with status of returned materials issues and accounts for returns inventory.
- Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Ensure service information accessible by sorting and filing documents/forms.
- May schedule field service repair calls.
- Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.