everything you need to know about the
top 14 most in-demand jobs.

directory pinpoint
what you need to know

COVID-19 changed our world and our economy. In response, jobs that weren't in demand have become highly sought after. And what a great time to leverage your skills to fit these roles.

what are the top 14 most in-demand jobs?

1. contact tracer

job description: Contact tracers work with indviduals suspected or confirmed of being infected with COVID-19. They coordinate with public health officials to warn others (contacts) who may have been exposed to these individuals in a rapid and sensitive manner, with the goal of limiting the further spread of the virus. They also keep records and provide individuals with important health and safety information.

skills or certifications needed: telephone etiquette, empathy, active listening, follow-up, basic computer skills, patient support

average salary: $17.30/hour

low: $12.58/hour

high: $30/hour

average salary: $17.30/hour

low: $12.58/hour

high: $30/hour

2. loan processor

job description: Loan processors perform clerical and administrative support activities related to obtaining loans for borrowers, prepare papers and assemble required documents. From there, they forward applications for loans, construction plans, credit ratings and related documents to loan companies for approval. They also draw up closing papers and record deeds with title companies and municipal authorities.

skills or certifications needed: loan processing, loan administration, mortgage lending, communication skills, customer service

average salary: $15.74–$26.84/hour

low: $12.39–$22.44/hour

high: $18.23–$30.40/hour

average salary: $15.74–$26.84/hour

low: $12.39–$22.44/hour

high: $18.23–$30.40/hour

3. underwriter

job description: Insurance underwriters assess applicants for insurance to determine whether or not they should be insured — and, if so, they recommend appropriate premiums for the associated level of risk. Insurance underwriters also use software to analyze risk profiles and calculate costs. They work closely with insurance agents.

skills or certifications needed: underwriting, mortgage lending, microsoft office, financial risk management, customer service

average salary: $68,739

low: $53,930

high: $81,141

average salary: $68,739

low: $53,930

high: $81,141

4. assembler

job description: Assemblers put together products according to specific needs, following blueprints and other written and verbal specifications. They mount and connect auxiliary, mechanical, electrical, electronic, pneumatic and hydraulic equipment. Sometimes, they cut and fit pipes and tubing, align components and bolt, screw or otherwise fashion them together.

skills or certifications needed: mechanical assembly, soldering, hand tools, reading comprehension, operation monitoring, attention to detail

average salary: $13.99–$26.84/hour

low: $11.64–$22.44/hour

high: $16.10–$30.40/hour

average salary: $13.99–$26.84/hour

low: $11.64–$22.44/hour

high: $16.10–$30.40/hour

5. forklift operator

job description: Forklift operators operate industrial trucks equipped with lifting devices to push, pull, lift, stack or tier products, pallets, equipment and materials in warehouses, storage yards, factories and other settings.

skills or certifications needed: warehouse, forklift operation, packing/unpacking, stocking, physical fitness

average salary: $13.91–$20.76/hour

low: $11.26–$16.75/hour

high: $16.11–$24.10/hour

average salary: $13.91–$20.76/hour

low: $11.26–$16.75/hour

high: $16.11–$24.10/hour

6. warehouse worker

job description: Warehouse workers such as materials handlers, pickers, packers, production laborers and others perform work that is essential to the day-to-day operations of warehouses and industrial facilities. Their responsibilities include loading and unloading materials, coordinating the movement of products within the facility, weighing products, following verbal and written instructions and more.

skills or certifications needed: moving goods, sorting, communication skills, reading, attention to detail

average salary: $11.74–$20.45/hour

low: $9.70–$16.61/hour

high: $13.19–$24.03/hour

average salary: $11.74–$20.45/hour

low: $9.70–$16.61/hour

high: $13.19–$24.03/hour

7. call center representative

job description: Call center representatives (CCRs) answers inbound calls and place outbound calls with the goal of increasing business, ensuring customer satisfaction and retaining customers. They also navigate customer information systems, respond to questions from customers, explain services, correct errors, provide information on pricing, take orders, help develop leads, sell products and more.

skills or certifications needed: customer service, communication skills, problem solving, multi-tasking, attention to detail

average salary: $11.63–$17.78/hour

low: $9.68–$15.00/hour

high: $13.58–$20.93/hour

average salary: $11.63–$17.78/hour

low: $9.68–$15.00/hour

high: $13.58–$20.93/hour

8. customer service representative

job description: Customer service representatives (CSRs) interact with customers, providing valuable information in response to inquiries from customers about accounts, products, services and more.

skills or certifications needed: customer service, communication skills, problem solving, multi-tasking, attention to detail

average salary: $15.31–$23.60/hour

low: $12.38–$18.88/hour

high: $18.09–$27.63/hour

average salary: $15.31–$23.60/hour

low: $12.38–$18.88/hour

high: $18.09–$27.63/hour

9. accountant

job description: Accountants prepare and maintain records of financial and business transactions, applying accounting principles to ensure accuracy and support reporting requirements. They introduce financial controls and leverage accounting data to forecast the impact of proposed plans on capital investments, income, cash positions and overall financial health. They often advise operating officials on financial matters within the business.

skills or certifications needed: CPA, accounting, reconcilliation, microsoft excel, accounts receiveable

average salary: $65,370–$78,390

low: $59,103–$70,875

high: $72,880–$87,395

average salary: $65,370–$78,390

low: $59,103–$70,875

high: $72,880–$87,395

9. python developer

job description: Python developers develop, plan and analyze Python software programs. They design software to spec, running frequent software and system tests to troubleshoot problems and address bugs. They're often asked to resolve problems discovered by quality assurance or product support teams. They also prepare and maintain essential code documentation.

skills or certifications needed: python, java, web programming, software development, unix shell scripting

average salary: $88,085–$121,953

low: $70,569–$101,015

high: $104,044–$141,084

average salary: $88,085–$121,953

low: $70,569–$101,015

high: $104,044–$141,084

10. .NET developer

job description: .NET developers design, write, develop and implement ASP.NET software and applications. They maintain and enhance existing web-based software and applications, troubleshoot and debug code and collaborate with cross-functional teams and clients to define, design and deploy enhancements and technical solutions.

skills or certifications needed: .NET, C#, SQL, ASP.NET, web programming, software development

average salary: $76,478–$110,301

low: $56,533–$83,325

high: $97,131–$136,814

average salary: $76,478–$110,301

low: $56,533–$83,325

high: $97,131–$136,814

11. javascript developer

job description: JavaScript developers design, write, develop and implement software, applications and new features for multiple platforms and technologies. They also maintain and enhance existing software and applications, ensuring the quality and technical performance of code by writing unit tests and performing code reviews. They often troubleshoot and debug software and applications, in addition to designing and developing user interfaces. .

skills or certifications needed: javascript, J2EE, J2SE, front-end development, HTML, web programming, software development

average salary: $82,459–$116,663

low: $64,251–$93,209

high: $96,109–$132,741

average salary: $82,459–$116,663

low: $64,251–$93,209

high: $96,109–$132,741

12. registered nurse

job description: Registered nurses (RNs) are often specialists — for example, there are intensive care unit (ICU) RNs, progressive care RNs, emergency room (ER) RNs, medical surgical RNs, neonatal intensive care unit (NICU) RNs and more. All are responsible for interacting with patients, physicians and other healthcare professionals. They administer medications and treatments and aid physicians in the treatment and examination of patients. They also help maintain essential records related to treatments, patient symptoms and care.

skills or certifications needed: patient care, advanced cardiac life support, treatment planning, communication skills, teamwork

average salary: $30.97–$52.08/hour

low: $26.41–$45.98/hour

high: $35.46–$60.76/hour

average salary: $30.97–$52.08/hour

low: $26.41–$45.98/hour

high: $35.46–$60.76/hour

13. maintenance mechanic

job description: Maintenance mechanics repair and maintain a wide range of machinery and mechanical equipment using hand tools, power tools and measuring and testing instruments. They dismantle machinery and mechanical equipment to gain access to defective parts, make repairs or replace defective parts. They may also be responsible for preventative maintenance and scheduling the delivery of replacement parts.

skills or certifications needed: mechanical maintenance, electrical maintenance, troubleshooting, blueprints

average salary: $20.76–$32.92/hour

low: $17.25–$27.61/hour

high: $24.33–$38.28/hour

average salary: $20.76–$32.92/hour

low: $17.25–$27.61/hour

high: $24.33–$38.28/hour

14. medical screener

job description: Medical screeners administer healthcare questionnaires and diagnostic tests, such as temperature screenings using thermometers. They document results and maintain records of results, as well as questionnaire responses.

skills or certifications needed: COVID-19 screening, diagnostic procedures, documentation, communication skills, customer service, attention to detail

average salary: $15.38/hour

low: $14/hour

high: $35/hour

average salary: $15.38/hour

low: $14/hour

high: $35/hour

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