job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them i
job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them i
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