Our client in Waltham, MA is looking for 8 Call Center Representatives for their training class starting on Monday, October 23rd. No interview required! This is a 1-3 month temporary assignment.
This position works with the MBTA Ride program. These positions will be responsible for scheduling rides to pick individuals up for appointments. The call center reps will be taking 150-200 calls per day, very high volume. We are looking for candidates with experience handling this kind of high volume.
Working hours: Sunday-Thursday 8:30am-5:00pm or Tuesday-Saturday 8:30am-5:00pm
We are looking for candidates with:
Call center or customer service experience
A thick skin, some calls will be difficult in nature
Ability to handle a high volume of incoming calls every day
There are two shifts available:
Training is one week long, Monday-Friday 10am-3pm and will start on 10/23. No interview required!
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