job summary: A Business Analyst II (BA II) is a mid-level professional responsible for analyzing business processes, gathering and documenting requirements, and supporting the delivery of business and technology solutions. This role typically works with moderate independence, manages stakeholder relationships, and may lead smaller projects or initiatives Key Responsibilities Requirements Gathering & Analysis Work with stakeholders to understand business needs and translate them into clear requirements Document business requirements, functional specifications, and user stories Data Analysis & Insights Analyze data to identify trends, gaps, and opportunities for improvement Create reports, dashboards, and visualizations to support decision-making Process Improvement Evaluate business processes, identify inefficiencies, and recommend solutions Support continuous improvement initiatives across teams Project Support / Ownership Lead or support mid-sized projects and initiatives Assist with project planning, tracking, and delivery coordination Stakeholder Management Communicate with business and technical teams to validate requirements Facilitate meetings, workshops, and presentations Testing & Validation Participate in User Acceptance Testing (UAT) Ensure solutions meet acceptance criteria and business goals Documentation & Reporting Maintain accurate documentation of processes, systems, and requirements Track project metrics and report on performance and outcomes location: Charlotte, North Carolina job type: Contract salary: $26.42 - 36.42 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Key Responsibilities Requirements Gathering & Analysis Work with stakeholders to understand business needs and translate them into clear requirements Document business requirements, functional specifications, and user stories Data Analysis & Insights Analyze data to identify trends, gaps, and opportunities for improvement Create reports, dashboards, and visualizations to support decision-making Process Improvement Evaluate business processes, identify inefficiencies, and recommend solutions Support continuous improvement initiatives across teams Project Support / Ownership Lead or support mid-sized projects and initiatives Assist with project planning, tracking, and delivery coordination Stakeholder Management Communicate with business and technical teams to validate requirements Facilitate meetings, workshops, and presentations Testing & Validation Participate in User Acceptance Testing (UAT) Ensure solutions meet acceptance criteria and business goals Documentation & Reporting Maintain accurate documentation of processes, systems, and requirements Track project metrics and report on performance and outcomes qualifications: Required Skills & Qualifications Bachelor's degree in Business, IT, or related field Typically 3-5 years of experience in business analysis or related roles Strong skills in: Data analysis and problem-solving Communication and stakeholder engagement Business process modeling and documentation Familiarity with tools such as: Excel, SQL, Power BI/Tableau Jira, Confluence (or similar tools) Desired Qualifications Typical Deliverables Business Requirement Documents (BRDs) User stories and acceptance criteria Process flows and data models Dashboards and performance reports Level Expectations (BA II vs BA I) Works more independently with less supervision Handles more complex analysis and projects May mentor junior analysts (BA I) Stronger involvement in decision-making and stakeholder management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.