An Aircraft Operations Contractor is needed for one of the world's largest suppliers of aerospace and defense products in the Annapolis, MD area. This role involves providing comprehensive support to business aviation customers, including relaying messages, offering logistical assistance, providing technical support, coordinating training sessions, managing scheduling systems, and handling office duties.
location: Annapolis, Maryland
job type: Contract
salary: $17.25 - 23.65 per hour
work hours: 8am to 4pm
education: High School
responsibilities:
- Interact with business aviation customers via telephone and email exchanges.
- Relay sensitive aviation messages.
- Provide logistical assistance for flight crews.
- Offer customer account, software, troubleshooting, and training support.
- Provide technical assistance on various aviation platforms.
- Coordinate quarterly and additional training sessions.
- Assist in managing a 24/7 scheduling system.
- Handle task-based assignments, including creating service tickets and managing tasks to resolution.
- Experience in aviation with basic knowledge of aviation terminology.
- Professional PC operating experience, including Microsoft Office suite.
- strong verbal and written communication skills without grammatical errors.
- Ability to handle multiple customer requests simultaneously and accurately.
- Ability to work well in a team environment.
- bilingual proficiency in Spanish desired.
- High School diploma, GED, or
- AA/AS degree required.
qualifications:
- Experience level: Experienced
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.