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58 jobs found for call center in baltimore, maryland

    • annapolis, maryland
    • temp to perm
    • $16 - $17 per hour
    Are you looking for the next steps in your Healthcare career? Take that first one by applying to be a Medical Call Center Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a call center and healthcare experience. Responsibilities Accurately collects all required new patient information, including complete and accurate insurance data and verifies eligibility in real-time. Accurately provides patients with geographical directions to Company locations. Schedules patient appointments for applicable medical services. Triages a high volume of incoming telephone calls. Checks messages, as directed, and relays responses from the provider to the patient. Accurately describes, in detail, the reason for the patient call in the task. Expedites service in situations requiring urgent attention, as determined by management. Efficiently utilizes available resources to accurately and efficiently process necessary flows. SkillsFront DeskPatient SchedulingHIPAAReceiving Incoming CallsFront Desk CoordinationFilingEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Are you looking for the next steps in your Healthcare career? Take that first one by applying to be a Medical Call Center Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a call center and healthcare experience. Responsibilities Accurately collects all required new patient information, including complete and accurate insurance data and verifies eligibility in real-time. Accurately provides patients with geographical directions to Company locations. Schedules patient appointments for applicable medical services. Triages a high volume of incoming telephone calls. Checks messages, as directed, and relays responses from the provider to the patient. Accurately describes, in detail, the reason for the patient call in the task. Expedites service in situations requiring urgent attention, as determined by management. Efficiently utilizes available resources to accurately and efficiently process necessary flows. SkillsFront DeskPatient SchedulingHIPAAReceiving Incoming CallsFront Desk CoordinationFilingEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • hunt valley, maryland
    • temp to perm
    • $17.51 per hour
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  ResponsibilitiesRole will start off as work from home The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a  foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions. Training is 4 weeks Monday - Friday 9:30-6:30. If associate successfully completes training, shifts will be provide. Schedules can be ANYWHERE between 5am – 10pm with OT Monday-Saturday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.The essential functions of this role include:working weekendsSkillsCall Center SupportActive ListeningCustomer ServiceEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 6 AM - 10 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  ResponsibilitiesRole will start off as work from home The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a  foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions. Training is 4 weeks Monday - Friday 9:30-6:30. If associate successfully completes training, shifts will be provide. Schedules can be ANYWHERE between 5am – 10pm with OT Monday-Saturday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.The essential functions of this role include:working weekendsSkillsCall Center SupportActive ListeningCustomer ServiceEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 6 AM - 10 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • baltimore, maryland
    • temporary
    • $16 - $22 per hour
    Do you have experience in administrative work? Can you provide world class customer service? You can use both of those skills in this Healthcare Research Coordinator Position! We are currently recruiting for an coordinator position at leading university. This position requires collaboration with the call center.Responsibilities Calls newly diagnosed patients and contacts of newly diagnosed patients to gather information and inform contacts of potential exposure. Communicates with contacts in a professional, empathetic, and culturally sensitive manner. Collects and records information on demographics, current symptoms, current health status, and possible high-risk settings into Contact Provides contacts with approved information about university and state quarantine procedures, and if appropriate, refers them to testing according to protocol. Following established procedures and/or script, incumbent will inform contacts about the importance of quarantine and what to do if symptoms develop. Provides contacts with relevant healthcare resources as appropriate. Utilizes established database(s) to identify newly diagnosed patients and contacts for tracing efforts. Inputs data collected (i.e. symptoms, contacts, etc.) into database and assures database is kept up to date Other duties as assigned SkillsMulti-taskingHandling Confidential InformationData EntryDecision MakingEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level: Entry LevelShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Do you have experience in administrative work? Can you provide world class customer service? You can use both of those skills in this Healthcare Research Coordinator Position! We are currently recruiting for an coordinator position at leading university. This position requires collaboration with the call center.Responsibilities Calls newly diagnosed patients and contacts of newly diagnosed patients to gather information and inform contacts of potential exposure. Communicates with contacts in a professional, empathetic, and culturally sensitive manner. Collects and records information on demographics, current symptoms, current health status, and possible high-risk settings into Contact Provides contacts with approved information about university and state quarantine procedures, and if appropriate, refers them to testing according to protocol. Following established procedures and/or script, incumbent will inform contacts about the importance of quarantine and what to do if symptoms develop. Provides contacts with relevant healthcare resources as appropriate. Utilizes established database(s) to identify newly diagnosed patients and contacts for tracing efforts. Inputs data collected (i.e. symptoms, contacts, etc.) into database and assures database is kept up to date Other duties as assigned SkillsMulti-taskingHandling Confidential InformationData EntryDecision MakingEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level: Entry LevelShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • sparks glencoe, maryland
    • temp to perm
    • $16 - $18 per hour
    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers SkillsCustomer supportBasic Computer SkillsTelephone EtiquetteActive ListeningAdapting to ChangeEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers SkillsCustomer supportBasic Computer SkillsTelephone EtiquetteActive ListeningAdapting to ChangeEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • baltimore, maryland
    • temporary
    • $21.34 per hour
    NOW HIRING!! Reputable financial organization is seeking detail oriented and customer focused Finance professionals to join their Baltimore, MD team - this role will be responsibile for operational support requiring strong multitasking skills and high attention to detail. Previous Finance experience is required. GREAT opportunity for someone just starting out in their Finance career - lots of room for growth and advancement! Qualifications: 1+ years' relevant Finance experienceBachelor's Degree - preferably within Finance or Accountingstrong Microsoft Excel skills Pay Rate: $21.34/hour Work Location: Baltimore, MD 21230Responsibilities  ↵ Processing incoming and outgoing paperwork including mail and facsimileSupport client service associates and operational personnelChecking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service centerMake outbound contact both in writing and verbally with clients concerning paperworkstrong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essentialAble to learn quickly and to engage in a number of detailed tasks at once Skills Operations SupportData EntryFinancial ServicesMicrosoft ExcelCustomer support Education Bachelors (required) Qualifications Years of experience: 2 yearsExperience level: Entry Level  Shift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    NOW HIRING!! Reputable financial organization is seeking detail oriented and customer focused Finance professionals to join their Baltimore, MD team - this role will be responsibile for operational support requiring strong multitasking skills and high attention to detail. Previous Finance experience is required. GREAT opportunity for someone just starting out in their Finance career - lots of room for growth and advancement! Qualifications: 1+ years' relevant Finance experienceBachelor's Degree - preferably within Finance or Accountingstrong Microsoft Excel skills Pay Rate: $21.34/hour Work Location: Baltimore, MD 21230Responsibilities  ↵ Processing incoming and outgoing paperwork including mail and facsimileSupport client service associates and operational personnelChecking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service centerMake outbound contact both in writing and verbally with clients concerning paperworkstrong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essentialAble to learn quickly and to engage in a number of detailed tasks at once Skills Operations SupportData EntryFinancial ServicesMicrosoft ExcelCustomer support Education Bachelors (required) Qualifications Years of experience: 2 yearsExperience level: Entry Level  Shift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • baltimore, maryland
    • permanent
    • $45,000 - $60,000 per year
    Would you say you have experience providing world class customer service?  We have a local Baltimore company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.ResponsibilitiesQualifications and Attributes for Success: Four-year college degree Prior experience in customer service, sales, and/or logistics Great attention to detail and strong organizational skills Excellent communication and problem-solving skills Ability to multi-task in a fast-paced environment Positive Personality Team Player Proficiency in Microsoft Office SkillsCustomer Service (1 year of experience is required)Customer supportEducationBachelors (required)QualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Would you say you have experience providing world class customer service?  We have a local Baltimore company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.ResponsibilitiesQualifications and Attributes for Success: Four-year college degree Prior experience in customer service, sales, and/or logistics Great attention to detail and strong organizational skills Excellent communication and problem-solving skills Ability to multi-task in a fast-paced environment Positive Personality Team Player Proficiency in Microsoft Office SkillsCustomer Service (1 year of experience is required)Customer supportEducationBachelors (required)QualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • hunt valley, maryland
    • temp to perm
    • $21 per hour
    A Client Services Advisor will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Client Service Advisors can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSAs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Answer policy/product questions and claims calls Respond to online chat conversations and emails Resolve complex call inquiries through appropriate resources Determine appropriate product for customers, convert inquiries into insurance sales and enter them into policy administration system Provide troubleshooting for customer-facing technology Additional projects and tasks as needed SkillsCustomer ServiceAdministrative DutiesMicrosoft OfficeCommunicationEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 11:30 PM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    A Client Services Advisor will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Client Service Advisors can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSAs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Answer policy/product questions and claims calls Respond to online chat conversations and emails Resolve complex call inquiries through appropriate resources Determine appropriate product for customers, convert inquiries into insurance sales and enter them into policy administration system Provide troubleshooting for customer-facing technology Additional projects and tasks as needed SkillsCustomer ServiceAdministrative DutiesMicrosoft OfficeCommunicationEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:Entry LevelShift: FirstWorking hours: 11:30 PM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • baltimore, maryland
    • temporary
    • $16.47 per hour
    Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork. Requires ability to define and prioritize project activities and follow-up on project progress; written and verbal communication skills, working knowledge and proficiency in the appropriate computer programs such as MS Word, MS Excel and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have flexibility in regard to the duties assigned and problem solving skills, be able to work independently.ResponsibilitiesProcessing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork. SkillsOperations SupportEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork. Requires ability to define and prioritize project activities and follow-up on project progress; written and verbal communication skills, working knowledge and proficiency in the appropriate computer programs such as MS Word, MS Excel and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have flexibility in regard to the duties assigned and problem solving skills, be able to work independently.ResponsibilitiesProcessing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork. SkillsOperations SupportEducationBachelorsQualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • curtis bay, maryland
    • temp to perm
    • $20 - $21.50 per hour
    Do you have experience in the shipping and logistics field? We are looking for an administrator to take on a temp to perm role located in Curtis Bay, Maryland. The role is hybrid, with the potential to go fully remote in the future. The ideal candidate is well versed in Microsoft Excel, and is extremely detail oriented.Responsibilities Coordinate work flow with other departments including distribution, shipping, customer service, marketing, sales, and all other departments as necessary. Communicates routing exceptions and scheduling issues to the Production Planning Manager and Customer Service. Works with Production Planning Manager and Customer Service Representatives to prioritize routing in order to meet or exceed customer schedules. Works with Production Planning Manager, Shipping team, and Distribution Managers, Supervisors, and leaders to ensure all orders are completed on time for shipping. Follows orders through the entire distribution process from inception to shipment and notifies necessary parties if there are any changes to schedule. Coordinates special order requests with Customer Service, Operations and Transportation. Notifies necessary parties of all requested changes from the customer regarding scheduling, processing and shipping. SkillsSchedulingMicrosoft ExcelData EntryOperationsEducationAssociatesQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Do you have experience in the shipping and logistics field? We are looking for an administrator to take on a temp to perm role located in Curtis Bay, Maryland. The role is hybrid, with the potential to go fully remote in the future. The ideal candidate is well versed in Microsoft Excel, and is extremely detail oriented.Responsibilities Coordinate work flow with other departments including distribution, shipping, customer service, marketing, sales, and all other departments as necessary. Communicates routing exceptions and scheduling issues to the Production Planning Manager and Customer Service. Works with Production Planning Manager and Customer Service Representatives to prioritize routing in order to meet or exceed customer schedules. Works with Production Planning Manager, Shipping team, and Distribution Managers, Supervisors, and leaders to ensure all orders are completed on time for shipping. Follows orders through the entire distribution process from inception to shipment and notifies necessary parties if there are any changes to schedule. Coordinates special order requests with Customer Service, Operations and Transportation. Notifies necessary parties of all requested changes from the customer regarding scheduling, processing and shipping. SkillsSchedulingMicrosoft ExcelData EntryOperationsEducationAssociatesQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • hanover, maryland
    • permanent
    • $70,000 - $80,000 per year
    job summary: Excellent opportunity to join an international company! This role will support The USA operations. Hybrid work schedule, work/life balance and opportunity for growth.   location: Hanover, Maryland job type: Permanent salary: $70,000 - 80,000 per year work hours: 9 to 5 education: Bachelor's degree experience: 5 Years   responsibilities: Retrieve payment and deduction documentation via various websites for participating customers; contact customers via portals, emails, and telephone as necessary to communicate any deduction details.Analyze and resolve disputed amounts, working as a liaison between various personnel (warehouse, logistics, customer service) and customers.Monitoring customer accounts for non-payments, delayed payments, and other deductions.Maintenance of deduction recovery analytic templates.Account reconciliations, collections, adjustments.   qualifications: BS in Accounting, Finance preferred5+ years of related experienceStrong Excel skill set, ERP software experience (Great Plains, Dynamics NAV, Salesforce preferred)Excellent communication skills, interpersonal skills, problem solving skills, positive team member  skills: Account Reconciliation, AR For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary: Excellent opportunity to join an international company! This role will support The USA operations. Hybrid work schedule, work/life balance and opportunity for growth.   location: Hanover, Maryland job type: Permanent salary: $70,000 - 80,000 per year work hours: 9 to 5 education: Bachelor's degree experience: 5 Years   responsibilities: Retrieve payment and deduction documentation via various websites for participating customers; contact customers via portals, emails, and telephone as necessary to communicate any deduction details.Analyze and resolve disputed amounts, working as a liaison between various personnel (warehouse, logistics, customer service) and customers.Monitoring customer accounts for non-payments, delayed payments, and other deductions.Maintenance of deduction recovery analytic templates.Account reconciliations, collections, adjustments.   qualifications: BS in Accounting, Finance preferred5+ years of related experienceStrong Excel skill set, ERP software experience (Great Plains, Dynamics NAV, Salesforce preferred)Excellent communication skills, interpersonal skills, problem solving skills, positive team member  skills: Account Reconciliation, AR For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • baltimore, maryland
    • temporary
    • $20 - $23 per hour
    Ready to put your highly in-demand HR skill set into practice in a fast-paced environment? If you’re an experienced HR professional who has demonstrated people skills, loves helping others and thrives under pressure, we have an amazing HR position waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.Responsibilities Work with HR Offices, Payroll Offices, Benefit Offices and all other customers to resolve SAP data integrity issues.Assist the HRSS Management team with establishing and improving upon defined HR Shared Service procedures and processing methods to efficiently and accurately meet production and performance goals.Review and resolve audits of HR and Benefit data routinely.Review individual service requisitions (ISRs) ensuring all required information is available for entry into the SAP system.Enter HR transactions into the SAP system in accordance with established quality and accuracy standards.Monitor select interfaces from Vendors/customers to SAP and resolve issues as they are identified.Work with all staff members withi