job summary: Provide support of Call Center functionality, SIP trunk support, as well as providing some off hours support of telephony environment as required. This role includes maintaining and programming a variety of Avaya products, including Communication Manager, CMS, AES, Modular Messaging, Session Manager and Verint Call Recording. This role may be responsible for setting up and maintaining telephony servers and verifying OS patches are current, to
job summary: Provide support of Call Center functionality, SIP trunk support, as well as providing some off hours support of telephony environment as required. This role includes maintaining and programming a variety of Avaya products, including Communication Manager, CMS, AES, Modular Messaging, Session Manager and Verint Call Recording. This role may be responsible for setting up and maintaining telephony servers and verifying OS patches are current, to
job summary: Responsible for capturing and refining business and/or system requirements. Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. providing services to internal clients the duties and responsibilities include but are not limited toIdentification and analyzation of
job summary: Responsible for capturing and refining business and/or system requirements. Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. providing services to internal clients the duties and responsibilities include but are not limited toIdentification and analyzation of
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