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3 jobs found for call center in san diego, california

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    • san diego, california
    • temporary
    • $20 per hour
    Would you say you have experience providing world-class customer service? We have a local Healthcare company that is in need of someone with your expertise. This is a high volume and fast-paced Call Center environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.salary: $20 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Identifying, researching, and reconciling billing payment amounts to ensure accurate eligibility determination, payment, revenue, and membership records Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments, and terminations Supporting eligibility inquiries Ensuring bills are correct and mailed timely Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting Resolving payment discrepancies and delinquencies Identifying, coding, batching, scanning, and indexing documents for imaging Working with internal and external customers and vendors to resolve any issues related to support services activities Collecting and monitoring productivity and customer service quality measures Participating in team-based projects and contributing to customer service and operations improvements initiatives Skillsteller (1 year of experience is required)Call Center (2 years of experience is required)Account Opening - Banking (1 year of experience is required)Telephone EtiquetteCustomer ServiceClient ServiceCall Center SupportTyping SkillsBasic Computer SkillsBasic Software SkillsActive ListeningCertified Financial Service AuditorExcelExcel MacrosExcel Pivot Tables (1 year of experience is required)High Volume (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Would you say you have experience providing world-class customer service? We have a local Healthcare company that is in need of someone with your expertise. This is a high volume and fast-paced Call Center environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.salary: $20 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Identifying, researching, and reconciling billing payment amounts to ensure accurate eligibility determination, payment, revenue, and membership records Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments, and terminations Supporting eligibility inquiries Ensuring bills are correct and mailed timely Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting Resolving payment discrepancies and delinquencies Identifying, coding, batching, scanning, and indexing documents for imaging Working with internal and external customers and vendors to resolve any issues related to support services activities Collecting and monitoring productivity and customer service quality measures Participating in team-based projects and contributing to customer service and operations improvements initiatives Skillsteller (1 year of experience is required)Call Center (2 years of experience is required)Account Opening - Banking (1 year of experience is required)Telephone EtiquetteCustomer ServiceClient ServiceCall Center SupportTyping SkillsBasic Computer SkillsBasic Software SkillsActive ListeningCertified Financial Service AuditorExcelExcel MacrosExcel Pivot Tables (1 year of experience is required)High Volume (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san diego, california
    • temp to perm
    • $18 - $19 per hour
     Are you personable, tech savvy, and great on the phone? We are looking for a Customer Service/Tech Support Representative to join an established manufacturing and distribution company in the Mira Mesa area of San Diego! This person will answer phone calls/emails from customers and also help them with basic troubleshooting issues. If you have a year of customer service experience OR can demonstrate the ability to work efficiently in this environment please apply!   salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform basic remote troubleshooting  Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel  Provide accurate information on products or services Record events and problems and their resolution in Help desk ticketing system Follow-up and update customer status and information SkillsCustomer Service (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Basic Software Skills (2 years of experience is required)Customer support (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Are you personable, tech savvy, and great on the phone? We are looking for a Customer Service/Tech Support Representative to join an established manufacturing and distribution company in the Mira Mesa area of San Diego! This person will answer phone calls/emails from customers and also help them with basic troubleshooting issues. If you have a year of customer service experience OR can demonstrate the ability to work efficiently in this environment please apply!   salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform basic remote troubleshooting  Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel  Provide accurate information on products or services Record events and problems and their resolution in Help desk ticketing system Follow-up and update customer status and information SkillsCustomer Service (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Basic Software Skills (2 years of experience is required)Customer support (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • el cajon, california
    • temp to perm
    • $17.50 - $18.50 per hour
    Are you passionate about helping others and have administrative experience? We are looking for an Admin Assistant to help a welfare project run seamlessly. The idea candidate has data entry experience, is very organized, and has worked in a clerical setting. This role is currently remote but they will be going back into the office some time this year. salary: $17.5 - $18.5 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Collect and enter data into applicant and employer database. Complete necessary county paper documents and forms with required data or information. Ensure standard operating procedures for the project are implemented and maintained. Obtain contract performance expectations and adhere to stringent federal, state, county, and company compliance objectives. Ensure customers/participants receive quality and timely services. Generate comprehensive accurate reports to provide staff with timely information. Communicate regularly with all staff to disseminate timely information. Communicate in a timely and concise way with community and county partners, including preparing regular status reports. Maintain communication with employment organizations and educational programs where CalWORKs participants are located. Seek feedback and direction from direct supervisor and project leadership team. SkillsOrganizational Skills (1 year of experience is required)Administrative Duties (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you passionate about helping others and have administrative experience? We are looking for an Admin Assistant to help a welfare project run seamlessly. The idea candidate has data entry experience, is very organized, and has worked in a clerical setting. This role is currently remote but they will be going back into the office some time this year. salary: $17.5 - $18.5 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Collect and enter data into applicant and employer database. Complete necessary county paper documents and forms with required data or information. Ensure standard operating procedures for the project are implemented and maintained. Obtain contract performance expectations and adhere to stringent federal, state, county, and company compliance objectives. Ensure customers/participants receive quality and timely services. Generate comprehensive accurate reports to provide staff with timely information. Communicate regularly with all staff to disseminate timely information. Communicate in a timely and concise way with community and county partners, including preparing regular status reports. Maintain communication with employment organizations and educational programs where CalWORKs participants are located. Seek feedback and direction from direct supervisor and project leadership team. SkillsOrganizational Skills (1 year of experience is required)Administrative Duties (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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