job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display te
job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display te
job summary: A Leader in steel building solutions is looking for their next CAD Drafter. This position is located in Annville PA. This is a 6 month contract to hire opportunity. The ideal candidate will have their associates or 2 year technical degree in CAD Drafting. This person will be responsible for putting together erection drawings, doing various calculations and will be familiar with blueprints and or drawings. This role presents tremendous growt
job summary: A Leader in steel building solutions is looking for their next CAD Drafter. This position is located in Annville PA. This is a 6 month contract to hire opportunity. The ideal candidate will have their associates or 2 year technical degree in CAD Drafting. This person will be responsible for putting together erection drawings, doing various calculations and will be familiar with blueprints and or drawings. This role presents tremendous growt
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