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- job summary: The contact center implementation engineer will coordinate with business leaders to identify their required workflows. You will be responsible for designing, implementing and supporting those workflows in a Cisco Enterprise Contact Center. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of ajob summary: The contact center implementation engineer will coordinate with business leaders to identify their required workflows. You will be responsible for designing, implementing and supporting those workflows in a Cisco Enterprise Contact Center. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of a
- job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them ijob summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them i
