595 jobs found for inbound call center agents

job summary: Our client, a leading Utility company is seeking a Customer Service Supervisor for their Big Bear, CA site. This position is 100% onsite and requires candidates to be a local resident. 5 years in a leadership role required and 5 years working with cutomer information services (CIS). Bachelor's Degree or extensive work experience in the utility industry. Highly Desired: -Oracle Custmer Care Software -Union knowledge -Utility backrou

job summary: The contact center implementation engineer will coordinate with business leaders to identify their required workflows. You will be responsible for designing, implementing and supporting those workflows in a Cisco Enterprise Contact Center. Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision. Provides support and continued development of a

job summary: Randstad is responsible for the entire day to day management of state of the art data center operations throughout the United States for a multinational banking and financial services holding company. It is the largest of its kind in the United States with total worldwide assets in excess of US$2 trillion. World-class data center seeking experienced Data Center Technician for long term project role. location: Belleville, Michigan job

job summary: Randstad is responsible for the entire day to day management of state of the art data center operations throughout the United States for a multinational banking and financial services holding company. It is the largest of its kind in the United States with total worldwide assets in excess of US$2 trillion. World-class data center seeking experienced Data Center Technician for long term project role. location: Elk Grove Village, Illinoi

job summary: Job Desription: Serve as the primary contact for stakeholders and has a critical role in conducting the intake of complaintsBe positioned on the "front lines," interacting daily with members, Transportation providers, Mobility operations, etc.Handle the customer service operations and other stakeholder touchpoints and channelsDetermine issues and concerns, triage, and route issues to appropriate Teams for actionConduct the initial intake, sc

job summary: Responsibilities: Key Duties and Responsibilities could include Performs hardware installation & decommission of enterprise servers and cabling infrastructureTroubleshoots and repair of data center hardware and networking infrastructureMonitors security information and event management (SIEM) system for anomalies and take appropriate action when necessaryRacks and stacks of data center equipment, including but not limited to servers, n

job summary: Randstad is responsible for the entire day to day management of state of the art data center operations throughout the United States for a multinational banking and financial services holding company. It is the largest of its kind in the United States with total worldwide assets in excess of US$2 trillion. World-class data center seeking experienced Data Center Technician for long term project role. location: Ashburn, Virginia job typ

job summary: Experience with CRM software, telephony systems, and other contact center technologies. Experience in healthcare-specific contact center software and platforms. Other skills/knowledge: Relevant certifications such as CompTIA Healthcare IT Technician, HealthIT Certified Professional, or similar credentials. Understanding of Contact Center applications modules. Proficiency in analyzing complex business requirements and translating them i

job summary: Summary Technical Service Representative will work with our team of Account Managers to support customers in solving pharmacy operational problems, specifically long term care related to the use of products and in testing new products. The qualified candidate will have extensive technical instillation and operations experience. Essential Duties Excellent knowledge of product(s) supported and strong knowledge of other core and compli

job summary: WHAT WE ARE LOOKING FOR: 4-year degree in computer science, engineering, or another STEM field or equivalent experience Requires 12+ years of relevant experience configuring, deploying, and managing EWM solutions. 5+ years of Functional experience in SAP Transportation Management with min 1 to 2 end-to-end implementations on S/4 HANA. Possess solid knowledge in SAP TM Master Data including Business Partner, Dangerous Goods transportation ne

job summary: Essential Duties and Responsibilities: ? Maintain an expertise in training staff to provide services to victims of sexual violence. Training and services must be research-based and consistent with best practices in the fields of crisis intervention and sexual violence prevention and response. ? Manage team of training designers, developers and facilitators. ? Assess, manage and continually improve our core hotline and Safe Helpline training

job summary: Develops, manages and mentors platform engineering and operations teams providing direction, oversight, training and guidance. Responsible for delivering and supporting platform, system and infrastructure solutions, including design, architecture, development oversight, and coordination with other engineering functions to deliver the overall solution. Supports, advises, and implements industry operational best practices. Manages technical pr

job summary: This is an exciting opportunity to play a key role in driving our business and IT architecture in this space, ensuring alignment with client's long-range vision, our evolving strategies and market needs. In this role you will be responsible for defining and aligning technology solutions and roadmaps with key business objectives and KPIs in the B2B space. You will closely partner with key business stakeholders across global sales and distrib

job summary: Global industrial manufacturer is seeking a Territory Sales Representative in the greater Houston area to cover a multi-state, regional territory including portions of TX as well as Louisiana and Mississippi. The ideal candidate will have 3-5 years of outside sales experience (industrial or similar preferred) and a technical aptitude. Position requires about 40% travel; candidate should be open to being gone a couple of nights per week. Exce

job summary: Hybrid with a top law firm in New York! Pension and great benefits! - 11am-7pm EST -Warm, energetic, trusting team -Great opportunity to work at a larger firm with a great reputation. - This role allows for interaction with colleagues across all business groups in delivering to high profile clients, and an involvement in top-tier events. As a senior level Sr AV Support Specialist, you will serve as a mentor to your team, and have a large infl

job summary: Provide support of Call Center functionality, SIP trunk support, as well as providing some off hours support of telephony environment as required. This role includes maintaining and programming a variety of Avaya products, including Communication Manager, CMS, AES, Modular Messaging, Session Manager and Verint Call Recording. This role may be responsible for setting up and maintaining telephony servers and verifying OS patches are current, to

job summary: Materials/Inventory Coordinator at a leading chemical manufacturer located in Kansas City, KS. This role is responsible for ordering and managing raw materials and the coordination of customer shipments. To be considered - must have Materials/Inventory experience in a manufacturing environment. This is a direct hire opportunity. Moving assistance is available. APPLY NOW! Qualificiations: Must have Material/Inventory experience in a man

job summary: The position is for a D365 Business Central Functional Consultant to support the D365 Business Central system. The D365 Business Central Functional Consultant is a specialist role and acts as an interface between the Finance team and IT department. This position provides subject matter expertise and support to internal and external stakeholders in the areas of finance data, business systems, financial reporting, and month-end close activit

job summary: A Lead Engineer in the Los Angeles, CA area is needed for a multinational power management company. This position will provide technical leadership, oversee multiple projects, collaborate with cross-functional teams, and drive innovation and standardization in product design and development within the Aerospace industry. location: Los Angeles, California job type: Contract salary: $39.57 - 55.00 per hour work hours: 8am to 4pm edu

job summary: This position is for a Network Team Lead at a Global organization in the Anaheim area. They are supporting multiple facets of the network in different locations on the West Coast of the US; i.e.,Anaheim, Burbank, & Glendale areas. The right candidate will have experience providing technical oversight for a team of network engineers. Experience of network layers 1, 2, & 3, BGP in a Cisco environment is necessary as you will be the point person

job summary: Randstad Federal is seeking a Facilities Engineer in support of a program at NASA location: Moffett Field, California job type: Contract salary: $40 - 45 per hour work hours: 8am to 4pm education: Bachelors

job summary: W2 Only. C2C/CTC NOT Eligible. DO NOT SUBMIT C2C CANDIDATES Join our team of CPE (Customer Premise Equipment) Engineers to support the design, implementation, and optimization of the customer premise equipment used to support TeIecommunications Infrastructure services. This multi-year project will be a great way to join the Randstad team and work with other telecom professionals on an exciting project for years to come. location: Melbour

job summary: Randstad Digital's End User Services specialty within Cloud and Infrastructure is responsible for the successful delivery of industry leading client engagements related to Service Desk, Desk side support, Digital Workplace and Contact Center managed services. This senior level Director position is responsible for ensuring service excellence across all assigned engagements, with a strategic focus on Service Level Agreements, contract adherence

job summary: Role Overview: Develops analytical and technical tools and delivers quantitative solutions for process enhancement and risk managementContributes to a large project or multiple projects that are significant in scope and impactWorks as part of a broader team on delivery of projects spanning multiple quantitative domains Interacts extensively with internal or external contacts to identify, research, analyze and resolve complex problemsWi

job summary: Seeking Lead Software Engineers! This FTE role can sit in ATL or CLE and will get the opportunity to oversee a team of 5-10, while also being hands-on! You'll have the capability to develop & contribute to innovative solutions with modern technologies to further revolutionize the industry. From mentoring, to overseeing the team's development life cycle, this person needs to wear both the leadership and technical development hats... It'll be

job summary: ? Join our dynamic team as a Lead Engine & Tools Engineer! ? What You'll Do: ? Drive the technical direction and roadmap for our cutting-edge engine and tools tech. ??? Lead a talented team of software engineers. ? Manage core engine updates, new feature development, and code integration. ?? Find the perfect balance between middleware and custom solutions. ? Speed up execution without accumulating tech debt. ? Collaborate with various d

job summary: Our client, a leading CNC manufacturer is seeking a Maintenance Specialist that can travel to client sites to perform preventative maintenance and PLC programming. Must have a minimum of 5 years in the maintenance space, along with customer service experience. Travel to client site from home. $25/hr-40/hr +OT!!! Preferred bakround with Mazak, Amada and Trumpf!!! - Must have a minimum of 3 years of field service or customer facing ex

job summary: JOB SUMMARY: Works closely with the Business Unit Manager to establish and maintain customer and sales channel relationships. Generates and promotes sales for the Fixed Gas Detection and Micro Air Pump product lines. Provides customer product application support and proposals, to include formal project submittals. Proactively pursues existing and potential customers and/or accounts to increase sales. Works closely with Sales & Marketing Staff

job summary: Randstad's client in Digital Technology seeks a Lead Firewall Engineer to join their Firewall Management and Network Security Team in Washington, DC. This role, located within a day shift schedule, demands a seasoned professional with 9+ years of firewall and network administration experience, emphasizing Palo Alto, Cisco ASA, and Check Point firewalls. The successful candidate will manage firewall administration tasks, oversee network perfor

job summary: Location:Westlake Texas The Purpose of Your Role The H&W Client Data Analyst is a key member of the Health & Welfare (H&W) Platform Migrations team that services our clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the H&W benefits administration landscape. location: Durham, North Carolina job type: Contract sala