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5 jobs found for online chat representative customer service without the phone

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    • nashville, tennessee
    • temp to perm
    • $21 - $22 per hour
    Are you highly organized, detail oriented and computer savvy? We are looking for a HR Generalist for an education organization to assist the HR team with administrative duties, onboarding documents, new hire trainings and all general needs of the team. This position is a great entry-level role for candidates with 1 to 2 years of human resources experience. APPLY TODAY!salary: $21 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Creating a recruitment plan and calendar according to operation and sales projections Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations Maintaining physical and digital files for employees and their documents, benefits and attendance records Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities SkillsOrganizational SkillsProblem SolvingSCREENINGHandling Confidential InformationOnboardingAdministrative DutiesBenefits AdministrationPre-employment ProcessesNew Hire OnboardingI-9 Verification QualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you highly organized, detail oriented and computer savvy? We are looking for a HR Generalist for an education organization to assist the HR team with administrative duties, onboarding documents, new hire trainings and all general needs of the team. This position is a great entry-level role for candidates with 1 to 2 years of human resources experience. APPLY TODAY!salary: $21 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Creating a recruitment plan and calendar according to operation and sales projections Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations Maintaining physical and digital files for employees and their documents, benefits and attendance records Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities SkillsOrganizational SkillsProblem SolvingSCREENINGHandling Confidential InformationOnboardingAdministrative DutiesBenefits AdministrationPre-employment ProcessesNew Hire OnboardingI-9 Verification QualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • minneapolis, minnesota
    • temporary
    • $18 per hour
    Hiring! We currently are filling call center positions in Plymouth starting August 1st. Business to business calls regarding basic technical procedures. GREAT experience to enhance a professional background! Apply or send your resume to tracy.rue@randstadusa.com.   100% On-site Pay $18 Per Hour Duration: August Through May   Location:Plymouth, MN 55441 Start between 6am and 10 am. You pick your 8 hour shift. salary: $18 - $18 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Receive, respond to and resolve inbound Client contacts on products ● Manage unresolved cases utilizing appropriate resources within required timelines ● Performs and maintains acceptable performance levels as measured against the following metrics: client hold time, call lengths, call volumes, call quality and overall customer satisfaction ● Required to achieve several internal certifications throughout training and contract duration ● Coordinate internal resources as necessary to ensure effective resolution ● Document and communicate to appropriate resource any recurring/critical client issue received ● Knowledgeable about assigned Program/Client, service offerings, policies/standards, and processesSkillsActive ListeningFollow-upTelephone EtiquetteEmpathyInterpersonal SensitivityBasic Software SkillsBasic Computer SkillsCall Center SupportCall CenterTyping SkillsQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Hiring! We currently are filling call center positions in Plymouth starting August 1st. Business to business calls regarding basic technical procedures. GREAT experience to enhance a professional background! Apply or send your resume to tracy.rue@randstadusa.com.   100% On-site Pay $18 Per Hour Duration: August Through May   Location:Plymouth, MN 55441 Start between 6am and 10 am. You pick your 8 hour shift. salary: $18 - $18 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Receive, respond to and resolve inbound Client contacts on products ● Manage unresolved cases utilizing appropriate resources within required timelines ● Performs and maintains acceptable performance levels as measured against the following metrics: client hold time, call lengths, call volumes, call quality and overall customer satisfaction ● Required to achieve several internal certifications throughout training and contract duration ● Coordinate internal resources as necessary to ensure effective resolution ● Document and communicate to appropriate resource any recurring/critical client issue received ● Knowledgeable about assigned Program/Client, service offerings, policies/standards, and processesSkillsActive ListeningFollow-upTelephone EtiquetteEmpathyInterpersonal SensitivityBasic Software SkillsBasic Computer SkillsCall Center SupportCall CenterTyping SkillsQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • phoenix, arizona
    • temp to perm
    • $14 per hour
    Are you ready to transition to an office environment for your next career role? The State of Arizona is now hiring for a Data Entry Transcript Evaluator to help them sort, scan, and process transcript documents. In this position, you will work in an Education Office type environment and have the ability to network to help you grow professionally. Interested? Apply today and get the chance to schedule for a prescreen interview as early as today!salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Performs routine clerical and/or data entry processing duties. Works independently according to specific instructions that require limited decision-making. Advice and assistance to resolve problems or irregularities are readily available from the leadership team.  Given detailed instructions on new assignments. Enters data from documents manually and checks for accuracy. Sorts and scans incoming high school transcripts, college transcripts, and other documents received. Files documents according to the filing system. Processes documents or tasks according to instructions. Requires organizational skills and attention to detail. SkillsEntering Data (2 years of experience is required)Typing Skills10-KeyBasic Computer Skills (2 years of experience is required)Data Collection (2 years of experience is preferred)Data Processor (2 years of experience is required)Time ManagementData Entry (2 years of experience is preferred)Order Processing (2 years of experience is preferred)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you ready to transition to an office environment for your next career role? The State of Arizona is now hiring for a Data Entry Transcript Evaluator to help them sort, scan, and process transcript documents. In this position, you will work in an Education Office type environment and have the ability to network to help you grow professionally. Interested? Apply today and get the chance to schedule for a prescreen interview as early as today!salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Performs routine clerical and/or data entry processing duties. Works independently according to specific instructions that require limited decision-making. Advice and assistance to resolve problems or irregularities are readily available from the leadership team.  Given detailed instructions on new assignments. Enters data from documents manually and checks for accuracy. Sorts and scans incoming high school transcripts, college transcripts, and other documents received. Files documents according to the filing system. Processes documents or tasks according to instructions. Requires organizational skills and attention to detail. SkillsEntering Data (2 years of experience is required)Typing Skills10-KeyBasic Computer Skills (2 years of experience is required)Data Collection (2 years of experience is preferred)Data Processor (2 years of experience is required)Time ManagementData Entry (2 years of experience is preferred)Order Processing (2 years of experience is preferred)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • st paul, minnesota
    • permanent
    • $75,000 - $85,000 per year
    Training Supervisor- 75-85k+ 10% Bonus The Training Supervisor leads and supports the onboarding/training process of new hires. The Training Supervisor will conduct observations to ensure SOP adherence, support the roll out and training of new processes and procedures and assist in creating a culture of continuous improvement. The job also includes encouraging a team oriented, safe and clean working environment.salary: $75,000 - $85,000 per yearshift: Firstwork hours: 7 AM - 4 PMeducation: BachelorResponsibilities Cross train in all departments as required, learning multiple jobs in distribution center to perform multiple distribution-related functions that allow, as the business requires.Train new hires and retrains team members as required. Ensure SOPs are rolled out and training completed, Coordinate training schedules and plans.Supports all instructor-led training for new and current employees and leaders.Consult with managers and supervisors to determine training needs to develop and administer training programs to match these needs.Develop and maintain documentation training records to track training compliance.Support Leaders in sustaining a positive work culture and keeping turnover and retention minimized to meet company goals, Drive engagement initiatives through new hire retention goals.Facilitates new hire roundtables, train-the-trainer sessions, and informational meetings to prepare and educate team members on new processes/procedures. Skills TrainingMotivatingSupervisor/Coach Qualifications Years of experience: 5 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Training Supervisor- 75-85k+ 10% Bonus The Training Supervisor leads and supports the onboarding/training process of new hires. The Training Supervisor will conduct observations to ensure SOP adherence, support the roll out and training of new processes and procedures and assist in creating a culture of continuous improvement. The job also includes encouraging a team oriented, safe and clean working environment.salary: $75,000 - $85,000 per yearshift: Firstwork hours: 7 AM - 4 PMeducation: BachelorResponsibilities Cross train in all departments as required, learning multiple jobs in distribution center to perform multiple distribution-related functions that allow, as the business requires.Train new hires and retrains team members as required. Ensure SOPs are rolled out and training completed, Coordinate training schedules and plans.Supports all instructor-led training for new and current employees and leaders.Consult with managers and supervisors to determine training needs to develop and administer training programs to match these needs.Develop and maintain documentation training records to track training compliance.Support Leaders in sustaining a positive work culture and keeping turnover and retention minimized to meet company goals, Drive engagement initiatives through new hire retention goals.Facilitates new hire roundtables, train-the-trainer sessions, and informational meetings to prepare and educate team members on new processes/procedures. Skills TrainingMotivatingSupervisor/Coach Qualifications Years of experience: 5 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • chandler, arizona
    • temporary
    • $21 per hour
    We are looking for an experienced and organized trainer to join our team. The ideal candidate will have experience as a Training Coordinator/LMS Administrator or equivalent role, preferably in a light industrial setting. With our team you will work closely with the client team to develop all training programs, both in-house and outsourced, manage and support all virtual/in person Orientation classes, prepare accounts for all new hires, and act as the first line of new hire support. If you have a passion for developing talent, and fostering growth, in an essential role, then this is the career for you! Requirements: • Bachelors or equivalent experience • Technical aptitude with the ability to absorb technical processes & apply them quickly • Aptitude for understanding and working within automated workflow processes • Ability to set priorities and manage client expectations, working both as part of a team and independently across multiple departments and shifts to deliver on goals  salary: $21 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities• Support training team to ensure timely execution of training activities and scheduling • Set up training sessions, including sending out training invites to appropriate new hires, both in-house and outsourced, and distributing training materials • Manage training records for all new hire’s first 30 days of employment to ensure all training timeframes are met, and provide administrative/coordination support on tracking new hires all shifts • Manage the virtual/in class environment during delivery including recording attendance, monitoring participation, and assisting with minor troubleshooting • Gather feedback from new hires after each Orientation session  • Respond to all client queries in a timely manner and follow up with appropriate colleagues as necessary to resolve any issues • Coordinate with colleagues and clients on the confirmation of class dates/times prior to delivery. This includes ensuring confirming the training dates/ times with all clients/guestsSkillsTrainingWorking IndependentlyOral CommunicationWeb ConferencingWritten CommunicationGoogle for Business SuiteMicrosoft OfficeClient ServiceOrientationDecision MakingProblem SolvingCreating PresentationsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are looking for an experienced and organized trainer to join our team. The ideal candidate will have experience as a Training Coordinator/LMS Administrator or equivalent role, preferably in a light industrial setting. With our team you will work closely with the client team to develop all training programs, both in-house and outsourced, manage and support all virtual/in person Orientation classes, prepare accounts for all new hires, and act as the first line of new hire support. If you have a passion for developing talent, and fostering growth, in an essential role, then this is the career for you! Requirements: • Bachelors or equivalent experience • Technical aptitude with the ability to absorb technical processes & apply them quickly • Aptitude for understanding and working within automated workflow processes • Ability to set priorities and manage client expectations, working both as part of a team and independently across multiple departments and shifts to deliver on goals  salary: $21 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities• Support training team to ensure timely execution of training activities and scheduling • Set up training sessions, including sending out training invites to appropriate new hires, both in-house and outsourced, and distributing training materials • Manage training records for all new hire’s first 30 days of employment to ensure all training timeframes are met, and provide administrative/coordination support on tracking new hires all shifts • Manage the virtual/in class environment during delivery including recording attendance, monitoring participation, and assisting with minor troubleshooting • Gather feedback from new hires after each Orientation session  • Respond to all client queries in a timely manner and follow up with appropriate colleagues as necessary to resolve any issues • Coordinate with colleagues and clients on the confirmation of class dates/times prior to delivery. This includes ensuring confirming the training dates/ times with all clients/guestsSkillsTrainingWorking IndependentlyOral CommunicationWeb ConferencingWritten CommunicationGoogle for Business SuiteMicrosoft OfficeClient ServiceOrientationDecision MakingProblem SolvingCreating PresentationsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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