job summary: Leads mainframe staff with supporting and recovering Mainframe infrastructure, under general supervision. Documents and communicates actions in collaboration with teammates. Performs changes within established guidelines and under general supervision.Provides support for routine production problems that have been escalated to the command center and/or technicians. Evaluates issues and escalates to senior technicians, engineers, and/or the v
job summary: Leads mainframe staff with supporting and recovering Mainframe infrastructure, under general supervision. Documents and communicates actions in collaboration with teammates. Performs changes within established guidelines and under general supervision.Provides support for routine production problems that have been escalated to the command center and/or technicians. Evaluates issues and escalates to senior technicians, engineers, and/or the v
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