job summary: We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals. The Support Desk Manager will be responsible for overseeing the day-to-day operations of our service desk, ensuring efficient resolution of client issues, and maintaining high levels of client satisfaction. Essential Functions: Lead, coach, and mentor a team of service desk engineers, fostering a culture o
job summary: We are seeking a dynamic and experienced Managed Services Support Desk Manager to lead our team of dedicated support professionals. The Support Desk Manager will be responsible for overseeing the day-to-day operations of our service desk, ensuring efficient resolution of client issues, and maintaining high levels of client satisfaction. Essential Functions: Lead, coach, and mentor a team of service desk engineers, fostering a culture o
job summary: Essential Functions: o Practice client service to help foster and enhance our relationships with our clients. o Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure, which includes desktop, network, server and voice systems. o Maintain current knowledge of relevant technology and researches industry best practices. o Gain and maintain certifications in assigned area
job summary: Essential Functions: o Practice client service to help foster and enhance our relationships with our clients. o Benchmark, analyze, report on and make recommendations for the improvement and growth of the technology infrastructure, which includes desktop, network, server and voice systems. o Maintain current knowledge of relevant technology and researches industry best practices. o Gain and maintain certifications in assigned area
job summary: Job Summary: The Network/Voice Engineer II is a core functionality position of our Technology team. This position is the front line for the company's technical support and directly interacts with users and works in a swift and timely manner to resolve their issues. Essential Functions: Practice client service to help foster and enhance our relationships with our clients. Benchmark, analyze, report on and make recommendations for the impr
job summary: Job Summary: The Network/Voice Engineer II is a core functionality position of our Technology team. This position is the front line for the company's technical support and directly interacts with users and works in a swift and timely manner to resolve their issues. Essential Functions: Practice client service to help foster and enhance our relationships with our clients. Benchmark, analyze, report on and make recommendations for the impr
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