job summary: Summary: The Business Strategy / Data Analyst is part of the Global Technology Chief Operating Office (COO) team that drives consistent, end-to-end unified business processes across Global Technology including workforce management, work distribution, issues management, risk governance and controls, identify & access management oversight, independent review of horizontal operations exams and business resiliency and disaster recovery. The organization is also responsible for the management of key Global Technology programs.The Workforce Project Management and Analytics Team is responsible for the development, maintenance and execution of the Global Technology location strategy and provides routine space solutions to our partners in a manner that ensures the most effective and efficient utilization of resources. As part of this team, the Business Strategy / Data Analyst will deliver data driven analyses - themes/trends, applying advanced data analytics concepts to assess effectiveness and to report performance. This role will have exposure to data related to all Global Technology Lines of Business. The ideal candidate will be intellectually curious and have a background in initiating and leading data analyses, as well as leveraging Tableau to turn data into meaningful and actionable reporting. Key Responsibilities: Analytical support for strategic, financial and workforce related initiativesDeveloping, maintaining, and managing advanced reporting, analytics, dashboards and other Business Intelligence solutionsPerforming and documenting data analysis, data validation, and data mapping/designManage business process improvement projects related to the enhancement of data, analytics and reporting capabilitiesProvide organizational performance reporting, monitoring of key metrics and coordinate development, tracking and execution of remediation action plansProducing reporting relevant to space management & utilization (vacancy, occupancy, attendance) inclusive of workforce and workspace analytics / trend analysisMaintaining the location strategy benchmarking capability and maintenance of functionalityExercising critical thinking and judgment to effectively develop reporting to be used in influencing management to improve operational execution and performance of processes while enhancing the control environment Primary Skill Tableau Required Skills Ability to manage large data sets, develop reports and troubleshoot data issues from single or multiple systems; Solid understanding of SQL, relational databasesProficiency in use of query and reporting analysis tools; excel (macros, pivot tables, lookups)Extensive experience in developing, maintaining and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture.Ability to analyze data to draw business-relevant conclusions and in data visualization techniques and toolsAbility to respond to ad-hoc requests for information from team members and other requestors by asking questions, identifying relevant data needed to satisfy the requestAdvanced analytical skills that demonstrate ability to learn how to navigate systems, access data, reconcile numbers from different sources, identify discrepancies and understand drivers of change within dataAbility to work and communicate effectively with technical and non-technical business teamsProficient in the Microsoft Office suite with advanced Microsoft Excel skills Desired Skills Knowledge of the Global Technology organizationKnowledge and experience with risk control programsSharePoint design and development to build internal sites, plus on-going site managementPMP CertifiedPythonTableau location: Charlotte, North Carolina job type: Contract salary: $36 - 46 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Analytical support for strategic, financial and workforce related initiativesDeveloping, maintaining, and managing advanced reporting, analytics, dashboards and other Business Intelligence solutionsPerforming and documenting data analysis, data validation, and data mapping/designManage business process improvement projects related to the enhancement of data, analytics and reporting capabilitiesProvide organizational performance reporting, monitoring of key metrics and coordinate development, tracking and execution of remediation action plansProducing reporting relevant to space management & utilization (vacancy, occupancy, attendance) inclusive of workforce and workspace analytics / trend analysisMaintaining the location strategy benchmarking capability and maintenance of functionalityExercising critical thinking and judgment to effectively develop reporting to be used in influencing management to improve operational execution and performance of processes while enhancing the control environment qualifications: Experience level: ExperiencedMinimum 6 years of experienceEducation: Bachelors skills: Business AnalysisBusiness Systems Analyst Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 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