call center supervisor salaries in tampa, florida

Do you love helping people and making a difference in their every day life? Would you like to  play a vital role in providing support to patients and healthcare providers? If you are experienced in responding to a high volume of phone calls, and other requests with the aim of meeting or exceeding service level goals? Then I would love to speak with you!   salary: $15.49 - $15.5 per hourshift: Firstwork hours: 11:30 AM - 8 PMeducation: High SchoolResponsibilitiesThe Patient Support Representative is responsible for providing support to patients and healthcare providers through the following various duties: Schedules are M-F 11am to 8pm. All positions report on site daily. High Volume Inbound Call Center Experience a Must Have! Inbound and outbound phone calls, emails, and other requests Meet or exceed service level goals. Capture information, update systems, and investigate and resolve issues that arise during interactions with patients and healthcare providers. Must be flexible, organized, and adaptable to changing program rules and regulations. Provide availability and shipping information. Respond to program inquiries, report adverse events, and execute day-to-day operations. Maintaining patient confidentiality is crucial in this role. A high school diploma or equivalent is required for this position. Please apply here or email your updated resume to lisa.thill@randstadusa.com.The essential functions of this role include:working in a smoke free environmentSkillsPatient SupportCall Center SupportHealth Insurance PoliciesCompliance RequirementsFollow-upActive ListeningTelephone EtiquetteEmpathyAdapting to ChangeBasic Computer SkillsInterpersonal SensitivityTyping SkillsCustomer supportCustomer RelationsCUSTOMER ORDERS/SALESCustomer Relationship ManagementBasic Software SkillsCustomer ServiceHealthcareQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Are you a master of communication with a passion for problem-solving? Do you thrive in a whirlwind of activity where every interaction is an opportunity? If yes, then we want YOU on our team! As a Customer Service Representative, you'll be the frontline hero, championing our company values and ensuring every customer leaves with a smile. From tackling tricky inquiries to spearheading special projects, you'll be the go-to guru for all things service-related. Plus, with opportunities to grow and innovate, your journey with us will be anything but ordinary.salary: $17.49 - $17.5 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilities Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner.  Participates in special projects as assigned. Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures. Responds to the service needs of policy owners, general agents, producers, field personnel and home office employees,  maintaining ownership until completed Acts as primary service contact for customer. Provides technical guidance, information and procedural advice on a variety of customer service issues requiring knowledge of products and services. Identifies, recommends, and implements conservation approaches to enhance asset retention and improve persistency. Responds to telephone or electronic inquiries. Handles all service requests from customer within service standards. May need to conduct research to complete service request. Monitors service activity, prepares service reports and troubleshoots technical problems. Assists in processing policy level transactions within level of authority. Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner. Participates in special projects as assigned. Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures SkillsCall Center SupportTelephone EtiquetteEmpathyActive ListeningCall CenterQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

 Randstad is looking for a 2ND Shift Quality Supervisor who will work closely with food manufacturing procedures, meet, and maintain product quality, identify, solve, and prevent problems affecting product quality, maximize productivity, and comply with all local, and federal requirements, including USDA regulations. Familiarity with cGMP and HACCP certification is preferred. Apply today to schedule an interview or email your resume directly to Corey.Whiting@Randstadusa.com for more info.  salary: $58,240 - $70,720 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Perform room checks and cooler checks to ensure GMP compliance, acceptable environmental conditions, and product quality Perform quality assurance inspection tasks to include verification and tracking of correct product ingredients, labels, lot #, code date, net weights, et. Review quality records for completion, accuracy, and adherence to internal specifications. Help ensure that each product is manufactured according to FDA and USDA regulations including, but not limited to maintaining cooking charts, yields, SSOP, and HACCP records Verify thermometer accuracy. Perform pre-op and maintenance inspections. Develops and maintains standards and methods for routine quality inspections and evaluations. Assists the quality team in developing and maintaining procedures and work instructions. Work with the team on proactively improving the quality department and production facility. Oversees root cause investigations and collaborates on corrective and preventive actions. Maintains and accounts for product and raw material holds. Oversee plant pest control program and actively work with pest control provider on corrective actions and investigations. Provide necessary documentation or knowledge for internal and external audits. Supervise evening sanitation procedures and performance Skills/Abilities: Fluent in both Spanish and English [preferred biliterate] Knowledge of quality assurance principles and practices in food processing Materials inventory, procurement The essential functions of this role include:working in a non-temperature controlled environmentSkillsHACCPSSOPSQFQuality ControlQuality AssuranceSupervisingInspectionProduct InspectionLeadingTestingQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.