job summary: Required Experience/Skills Minimum 5 years of implementation experience and/or in a technical customer-facing roleWorking knowledge of scripting and coding, database querying, and web development (e.g. Python, JavaScript, HTML, CSS, and SQL)Ability to break down complex problems and resolve through customer consultation and execution. ability to relate complicated concepts to both non-technical and technical audiencesAbility to effectively manage multiple conflicting priorities, respond promptly and manage time effectively in a fast-paced, dynamic team environmentUnderstanding of data pipelines from data retrieval, ingestion, querying, scripting, processing, and deliveryAbility to independently plan and manage programs and projects of significant complexity and risk across multiple teams and functions with stakeholders in different time zones location: San Francisco, California job type: Permanent salary: $120,000 - 130,000 per year work hours: 8am to 4pm education: Bachelors responsibilities: Lead strategic alignment and technical delivery of customer annotation programs with consistent communication to all stakeholders from project team to executive leadershipCreate technical implementation strategy for projectsDesign, build and implement custom solutions to process large amounts of data through our PlatformProvide technical recommendations as a "trusted advisor" to internal and external stakeholders with a "customer first" mentalityPartner with Customer Success and Managed Services Teams as the technical liaison to deliver projects, drive adoption, minimize churn and drive renewalsCollaborate closely with Product and Engineering teams to influence product roadmap based on market/customer requirementsIncrease overall effectiveness by systematically identifying and solving root cause organizational and technological challenges discovered throughout program delivery qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required) skills: JavascriptPythonProgram Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.