- Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR. Experience with Dialer and Integrations,
- Text to Speech and ASR. Most have broad Genesys Cloud knowledge.
- The focus will be for development work for the migration and during SIT and UAT testing.
- So while the candidate will work with the dev team as their primary focus, they will work with all groups to complete the migration, opening vendor tickets and assisting with testing and development of Cloud functions and testing.
Skills/attributes preferred: Certifications and experience directly with implementation of Genesys migrations to the Cloud.
location: Minneapolis, Minnesota
job type: Contract
salary: $44.50 - 55.50 per hour
work hours: 8am to 5pm
education: No Degree Required
responsibilities:
- Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR. Experience with Dialer and Integrations,
- Text to Speech and ASR. Most have broad Genesys Cloud knowledge.
- The focus will be for development work for the migration and during SIT and UAT testing.
- So while the candidate will work with the dev team as their primary focus, they will work with all groups to complete the migration, opening vendor tickets and assisting with testing and development of Cloud functions and testing.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: No Degree Required
skills:
- DBA
- Data Analysis
- CX Cloud
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
