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90 jobs found for online chat representative customer service without the phone in iowa

    • des moines, iowa
    • temp to perm
    • $22 - $25 per hour
    Local insurance company is looking to expand their customer support team! This call center supports the agents, and policy holders. On average you will take about 30 calls and day, and in between manage and process policy changes. Insurance lincense is preferred, but not required. They are open to industry, but you must have atleast 2 years call center experience.  This role will be temp to hire for 4-6 months, company provide insurance, and PTO upon conversion to a full time employee.  Apply through this job post today to be considered for interviews or email your resume directly to keely.larkin@randstadusa.comsalary: $22 - $25 per hourshift: Firstwork hours: 7:30 AM - 5 PMeducation: High` SchoolResponsibilitiesIndividuals who join this team will be responsible for... -Responding to agents, and policy holders -Performing policy transactions -Processing service requests, and changes to policies -Sending out various documentation, and doing appropriate research -Collaborate with team on how to improve processes, and increase customer satisfaction -Receiving and answer on average around 30 phone calls a day -Properly documenting all interactions SkillsActive ListeningTelephone EtiquetteInterpersonal SensitivityAdapting to ChangeCRMTyping SkillsBasic Software SkillsBasic Computer SkillsInsuranceCustomer RelationsCustomer ServiceCustomer supportInsurance Claim ProcessingFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Local insurance company is looking to expand their customer support team! This call center supports the agents, and policy holders. On average you will take about 30 calls and day, and in between manage and process policy changes. Insurance lincense is preferred, but not required. They are open to industry, but you must have atleast 2 years call center experience.  This role will be temp to hire for 4-6 months, company provide insurance, and PTO upon conversion to a full time employee.  Apply through this job post today to be considered for interviews or email your resume directly to keely.larkin@randstadusa.comsalary: $22 - $25 per hourshift: Firstwork hours: 7:30 AM - 5 PMeducation: High` SchoolResponsibilitiesIndividuals who join this team will be responsible for... -Responding to agents, and policy holders -Performing policy transactions -Processing service requests, and changes to policies -Sending out various documentation, and doing appropriate research -Collaborate with team on how to improve processes, and increase customer satisfaction -Receiving and answer on average around 30 phone calls a day -Properly documenting all interactions SkillsActive ListeningTelephone EtiquetteInterpersonal SensitivityAdapting to ChangeCRMTyping SkillsBasic Software SkillsBasic Computer SkillsInsuranceCustomer RelationsCustomer ServiceCustomer supportInsurance Claim ProcessingFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • west des moines, iowa
    • temp to perm
    • $18 per hour
    Do you love helping people? Do you have previous customer service experience where you've considered yourself a top performer when it comes to your positive customer interactions? Are you fluent in English and Spanish? This role may be perfect for you. This role has the potential for great growth and is a step forward with a large local financial company!  Apply here or send updated resumes to amanda.hinck@randstadusa.com. I'd love to get a virtual interview scheduled with you ASAP! *Must be fluent in Spanish and English salary: $18 - $18 per hourshift: Firstwork hours: 9:30 AM - 6 PMeducation: High` SchoolResponsibilities Handling high volume of incoming calls daily (about 50 calls per day, can increase or decrease depending on volume)  Assist customers with starting a claims process for incorrect orders, etc. Only taking claims submitted through the phone, no other systems or queues required May have to make calls to retailers or business partners with customer on the phone Fluent in Spanish and English The essential functions of this role include:working weekendsSkillsFraud InvestigationCall Center SupportBasic Computer SkillsTelephone EtiquetteSpanishEnglishQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you love helping people? Do you have previous customer service experience where you've considered yourself a top performer when it comes to your positive customer interactions? Are you fluent in English and Spanish? This role may be perfect for you. This role has the potential for great growth and is a step forward with a large local financial company!  Apply here or send updated resumes to amanda.hinck@randstadusa.com. I'd love to get a virtual interview scheduled with you ASAP! *Must be fluent in Spanish and English salary: $18 - $18 per hourshift: Firstwork hours: 9:30 AM - 6 PMeducation: High` SchoolResponsibilities Handling high volume of incoming calls daily (about 50 calls per day, can increase or decrease depending on volume)  Assist customers with starting a claims process for incorrect orders, etc. Only taking claims submitted through the phone, no other systems or queues required May have to make calls to retailers or business partners with customer on the phone Fluent in Spanish and English The essential functions of this role include:working weekendsSkillsFraud InvestigationCall Center SupportBasic Computer SkillsTelephone EtiquetteSpanishEnglishQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • west des moines, iowa
    • temp to perm
    • $18 per hour
    Do you love helping people? Do you have previous customer service experience where you've considered yourself a top performer when it comes to your positive customer interactions? Are you fluent in English and Spanish? This role may be perfect for you. This role has the potential for great growth and is a step forward with a large local financial company!  Apply here or send updated resumes to jacey.graves@randstadusa.com I'd love to get a virtual interview scheduled with you ASAP! *Must be fluent in Spanish and English salary: $18 - $18 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Handling high volume of incoming calls daily (about 50 calls per day, can increase or decrease depending on volume)  Assist customers with starting a claims process for incorrect orders, etc. Only taking claims submitted through the phone, no other systems or queues required May have to make calls to retailers or business partners with customer on the phone Fluent in Spanish and English The essential functions of this role include:working weekendsSkillsFraud InvestigationCall Center SupportBasic Computer SkillsTelephone EtiquetteSpanishEnglishQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you love helping people? Do you have previous customer service experience where you've considered yourself a top performer when it comes to your positive customer interactions? Are you fluent in English and Spanish? This role may be perfect for you. This role has the potential for great growth and is a step forward with a large local financial company!  Apply here or send updated resumes to jacey.graves@randstadusa.com I'd love to get a virtual interview scheduled with you ASAP! *Must be fluent in Spanish and English salary: $18 - $18 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Handling high volume of incoming calls daily (about 50 calls per day, can increase or decrease depending on volume)  Assist customers with starting a claims process for incorrect orders, etc. Only taking claims submitted through the phone, no other systems or queues required May have to make calls to retailers or business partners with customer on the phone Fluent in Spanish and English The essential functions of this role include:working weekendsSkillsFraud InvestigationCall Center SupportBasic Computer SkillsTelephone EtiquetteSpanishEnglishQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.