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108 technical services helpline representative jobs found in north billerica, massachusetts

Daily Scheduling: &nbsp;Manage&nbsp;the&nbsp;daily schedules of field service technicians.
Customer Interaction: &nbsp;Directly interact with customers in need of service.
Inbound/Outbound Calls: &nbsp;Handle inbound calls and make outbound calls to schedule services and solicit future business.
Dispatching: &nbsp;Assign technicians to jobs efficiently.
Team Support: &nbsp;Assist team members with various tasks.
Database Management: &nbsp;Maintain and update&nbsp;the&nbsp;customer database.
Customer Service: &nbsp;Provide &quot;Best in Class&quot; customer service.

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