The Regional Operations Manager will be responsible for overseeing all operations & teams for a specific Enablement vertical. In this role, you will support the sales, recruiting, and delivery effort through outstanding customer service, and proactive placement of talent, support implementation of Randstad Digital Enablement strategies to capture market share; manage the sale and delivery of products/services to achieve the agreed result; budget accountability; goals and objectives management; maintain communication with established clients to ensure successful business development.
What you get to do:
- Provide guidance to subordinate supervisors or high level staff specialists based on organizational goals and company policy
- Establish operating policies that affect subordinate multi-level organizational units.
- Interpret, execute, and recommend modifications to organizational policies
- Accomplish results through subordinate supervisors or exempt specialist associates. Modifies the structure of organizational units or a centralized functional activity subject to senior middle management approval; often responsible for managing a staff function of the company.
- Train and on-board new associates; ongoing training of existing associates and tracking of IDPs
- Act as an advisor to the subordinate supervisors or staff members to help meet established schedules or resolved technical or operational problems. Directly participates in establishing/administering centralized functional projects. Submits and administers budget schedules and performance standards
- Drive and implement company and region operations strategy Quality and service excellence
What you need to bring:
- Minimum High School or GED High school diploma or equivalent required
- Bachelor’s degree strongly preferred
- 4 – 5 years of operations experience
- Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook
- Strong customer focus and customer service skills
- Experience presenting to C-level executives
- Excellent communication, interpersonal and organizational skills
- Demonstrated experience managing large, complex accounts or projects
- Experience describing and documenting project or client requirements
- Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements
- Strong management skills based on several years of experience, including people development and team building
- Superior consulting, leadership, management, interpersonal and mentoring skills
- Proficiency using Google mail, calendaring and shared drives
- Must be willing to travel to offices as needed
This job posting is open for 4 weeks.
Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.
In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
