Director, Field Operations | Biotech
6 Month Contract | may convert to perm
Cambridge, MA | Hybrid (Preferred)
Remote (Previously hired Remote)
A biotech organization is seeking an experienced Field Operations Leader to step in quickly and support critical commercial initiatives. This is a high-impact, hands-on role with strong visibility and potential to convert to a full-time position.
MUST HAVE:
- Project Management capability to manage multiple, parallel workstreams, including:
- Incentive Compensation (design changes and execution support)
- Field Operations & Deployment (footprint changes)
- Operational Process Improvement initiatives
- Fleet / Vehicle Program management (vendor partnership, program changes, change management, and communications)
- CRM & Ops support using Veeva CRM and MS Office tools
location: Cambridge, Massachusetts
job type: Contract
salary: $110 - 130 per hour
work hours: 9 to 5
education: Bachelors
responsibilities:
The person in this role will collaborate with senior leadership to develop strategic initiatives for field teams and translate that strategy into executable plans. The teams reporting to this leader are accountable for:
- Supporting commercial sales field teams across all aspects of execution.
- Designing customer interaction plans that align with brand strategy.
- Implementing field technology to enable a best-in-class customer experience.
- Designing and administering incentive compensation plans that align with company principles.
- Developing awards and recognition programs.
- Leading the development of execution plans, performance reporting, and leadership dashboards.
- Setting the strategic direction for current and future field enablement platforms (e.g., CRM).
- Managing incentive compensation plan performance through goal setting and business trend forecasting. This includes monitoring budget deviations and supporting leadership decisions.
qualifications:
- 10+ years of experience in pharma sales operations / field operations
- Prior pharma field operations experience is critical
- Strong cross-functional coordination and execution skills
- Experience operating in fast-moving, change-driven environments
- Rare disease experience is a plus
skills: Project Management, MS-Project, Rare Diseases, Customer Relationship Management (CRM) software
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
