Our client is leading the charge in technological innovation, offering a cutting-edge portfolio that's reshaping industries and connecting communities across the globe. From groundbreaking advancements in networking and security to revolutionary collaboration and cloud solutions, they empower organizations to thrive in an increasingly digital world.
They’re currently seeking a detail-driven and proactive Operations Analyst to join their team in Research Triangle Park (RTP).
In this critical role, you’ll manage a portfolio of customer accounts and oversee the full lifecycle of the Usage-Based Billing (UBB) process. From creating and validating sales orders to coordinating with customer service teams and project managers, your work will directly support accurate invoicing, streamlined operations, and high-impact customer satisfaction.
If you’re ready to bring your analytical mindset and operational expertise to a company at the forefront of tech, this is your chance to make a real impact.
Apply now and be part of something transformational!
salary: $25.35 - $30.35 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
As an Operations Analyst, Job duties include:
- Collaborate with Customer Service and account project managers to create and process monthly sales orders for usage-based customer billing.
- Proactively monitor daily order requests to ensure accurate and timely processing.
- Carefully validate all order details prior to invoicing to ensure compliance and accuracy.
- Coordinate with Customer Service to investigate and resolve order discrepancies.
- Conduct final validations and release orders from hold status, ensuring smooth billing workflows.
- 3+years experience working as an Operations Analyst for a Global Organization.
- Bachelor's Degree required.
- Excellent written and verbal communication skills.
- Experience with Oracle R12 is preferred.
Submit your application today and become a key player in our client's success!
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
