donor operations specialist.

We’re looking for a detail-oriented and service-driven professional to join our client's team in a key operations role. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is eager to learn and grow. If you’re passionate about delivering meaningful service, have great communication skills, and enjoy working at the intersection of finance and philanthropy, we’d love to hear from you!



salary: $29.74 - $29.75 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Manage all incoming operational volume for contributions. This would include remediation of cases, contribution queue, professional managed account processing of paperwork, Transfer of Asset follow-up, weekly reports, amongst other tasks.
• Reach out to Advisors and/or Donors on not-in-good-order work via the phone or electronic alert requesting corrected paperwork or new paperwork based on various situations.
• Provide accurate, valid, and complete information by using the appropriate online and in-house resources.
• Actively seek new learning opportunities within your current role to increase scope and production
• Practice active listening, open ended dialogue, and rapport building to gain a thorough understanding of our clients’ needs to enhance their charitable giving.
• Collaborate with other departments and key business partners to provide efficient and effective service for advisors and donors.
• Support and participate in organizational initiatives and projects as a subject matter expert as needed

Skills

Basic Software Skills

Verbal Communication

Banking Operations

Banking Relationships

Financial Services

Non Profit

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.