logistics customer service representative.

Our client is looking to hire a Logistics Customer Service Representative for their Jacksonville office on the Westside. The primary responsibility of the CSR is the coordinating the import and export of containers as they arrive by ship, truck, van, or rail. Customer Service Representatives must be knowledgeable of the various types of foods and other materials imported into the warehouse, starting with the receipt of coffee, storage, possible upgrading processes, and shipping to the customer.  **This role requires experience in the Logistics Industry. If you have qualifying experience, please send an updated resume to sam.podolak@randstadusa.com for immediate consideration**



salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Coordinating weekly schedules with warehouse, trucking, and office
• Work within a system to create inbound and outbound orders, along with other various types of services
• Service customers with their needs and be able to resolve problems through email or over the phone in a timely manner.
• Work independently and as a team member
• Coordinate shipping between dispatcher and warehouse schedule
• Keeping up to date with invoicing customers and organizing records
• Monitoring email consistently throughout the day and responding promptly
• Assist with training new hires on team as needed (equipment, software, processes, etc.)

Skills

Customer Service

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.