Ideal Candidate:
- Background in B2B environments
- Professional, articulate, and customer-focused
- Thrives in a relationship-driven, strategic role
- Proficient in Excel — must be comfortable with VLOOKUPs and Pivot Tables
salary: $23 - $25 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
What You’ll Do:
- Manage a portfolio of ~100 customer accounts
- Make ~20 account touches per day (mostly phone)
- Resolve disputes, send follow-ups, issue demand letters or credit holds when necessary
- Work closely with customers to resolve outstanding balances professionally and tactfully
- Use Excel to clean up large accounts and organize strategic portfolio data
- Deliver excellent customer service throughout the collections process
- 0–5 years of AR or B2B collections experience
- Professional, great communication and follow-up skills
- Critical thinking and problem-solving ability
- Confident using the phone and managing sensitive client interactions
- Excel skills a plus (VLOOKUP and Pivot tables)
- Team player with a respectful, professional attitude — we’re not just collecting money, we’re maintaining relationships
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.