We are looking for local candidates as relocation assistance is not available. This role requires flexible availability to work Monday through Friday, between 8:00 AM and 8:00 PM.
salary: $18.99 - $19 per hour
shift: First
work hours: 8 AM - 8 PM
education: Bachelors
Responsibilities
What you will do:
- Respond to incoming inquiries from investment professionals, plan sponsors, and members on a wide range of topics. This includes developing a thorough understanding of our current product suite, as well as products no longer sold but still requiring servicing.
- Interpret and apply all changes and enhancements to new and existing products, staying current with daily communications. Proactively identify underlying questions to offer consultative expertise and address unstated needs.
- Maintain accurate records of all conversations, following documentation processes to deepen customer relationships and enhance our understanding of our members.
- Adhere to all relevant rules and regulations, including FINRA or other professional licensure requirements, company policies, plan documents, and state and local laws.
Qualifications:
- Bachelor's degree in Finance, Business Insurance, Economics, or a related field of study is preferred.
- A minimum of one year of experience in customer service or sales-related occupations.
- Familiarity with various insurance products and the sales process.
- Excellent verbal and written communication skills, along with proficiency in computers and common office software.
- Ability to grasp general aspects of plans/contracts and leverage technology to enhance customer interactions
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
