- Contract to hire position
- Pay $24 an hour
- Hybrid to Howell MI
- Oct 15th start
What you need to have:
- Bachelor's Degree preferred or equivalent experience
- 2+ years of experience in a Personal Lines and or P&C role
- Must possess a Property & Casualty License or PL Producer License
- To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required
- Possess strong customer service skills and behaviors
- Experience in offering and closing on needs-based coverage and line of business opportunities
- Effective in cultivating strong business relationships through a clear focus on internal and external customers
- Able to overcome obstacles, to be flexible and find common ground for a resolution
- Exhibits, positive attitude and patience when communicating with customers
- Makes decisions in an informed, confident and timely manner
- strong organizational and time management skills
- Demonstrates strong written and verbal communication skills and overall an effective communicator that can effectively influence and persuade others
- Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner
- Easily adapts to new or different changing situations, requirements or priorities
- Cultivates an environment of teamwork and collaboration
- Proficient with virtual technology and troubleshooting voice and computer system challenges (i.e. Avaya, NICE, POS systems)
- Ability to work under minimal supervision
salary: $23.99 - $24 per hour
shift: First
work hours: 8 AM - 6 PM
education: Associate
Responsibilities
- Ability to handle all calls and make appropriate decision or take appropriate action with minimal assistance needed from other team members or departments.
- Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to very complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures and philosophy for multiple states.
- Ability to interpret and verify coverages and data.
- Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries.
- Recommend and secure additional or increased coverage within specified carrier guidelines. Provide insurance quotes to policyholders as required. Full account review and advocacy discussion is required on all calls to ensure protection of customers. Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding.
- Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers
- Process policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
