general manager.

Our client is a well-established and growing leader in the HVAC industry in Jacksonville, Florida. We specialize in providing top-tier heating, ventilation, and air conditioning services to both residential and commercial clients. We're a tight-knit team with a reputation for exceptional customer service and technical expertise. While we've built a strong foundation and a steady volume of business, we're at a pivotal point of growth. We are seeking a new team member who isn't just looking for a job, but a long-term career where they can take the reins and help define the next chapter for our company. What We're Looking For

The ideal candidate for this General Manager/Office Manager role isn't just a manager; they're an operator and a leader. This is a unique opportunity to directly impact the company's future by bringing structure, discipline, and vision to our day-to-day operations.

We're not just hiring for a predefined list of tasks; we're seeking a professional with a proven track record in both office and operational management who can assess our current processes and implement a strategy for sustained growth. This person will be a hands-on leader, working alongside our team to streamline workflows and elevate our service standards.

Qualifications and Experience:

• Proven experience in a leadership role, with a strong background in operational and office management.
  
  
• Familiarity with the HVAC or a related skilled trade industry is highly preferred.
  
  
• Exceptional communication and interpersonal skills with the ability to lead, motivate, and hold teams accountable.
  
  
• Proficiency in business software and a knack for implementing new technologies.
  
  
• A proactive problem-solver with the ability to think critically and strategically.
  
  

What Can You Bring to the Table?

• Do you have a history of taking a good company and making it great by improving systems and increasing profitability?
  
  
• Are you a servant leader who is willing to get your hands dirty and work alongside your team?
  
  
• Can you develop a comprehensive business plan and establish key performance indicators (KPIs) to track progress?
  
  
• Do you possess the discretion and reliability to handle confidential business information?
  
  
• Are you ready to commit to a company's long-term success and shape its future?
  
  

salary: $65,000 - $85,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Operational Oversight: Take ownership of all daily operations, from service and installation scheduling to field team support. You'll be responsible for ensuring projects are completed on time, within budget, and to the highest standards.
  
  
• Sales and Marketing: Develop and implement strategies to grow the company's customer base. This includes setting sales targets, overseeing marketing campaigns, building relationships with key clients, and identifying new business opportunities
  
  
• Fleet & Inventory Management: Manage the company's fleet of service vehicles, including maintenance schedules, GPS tracking, and ensuring vehicles are properly stocked with necessary parts and tools.
  
  
• Team Leadership: Supervise and mentor our administrative and field staff. This includes everything from hiring and training new employees to conducting performance reviews and fostering a positive, productive work culture.
  
  
• Safety & Compliance: Develop, implement, and enforce a comprehensive safety program for all field personnel.
  
  
• Process Improvement: Identify and implement new systems and procedures to enhance efficiency across the company. You will be instrumental in standardizing our workflows and ensuring compliance with all safety and industry regulations.
  
  
• Human Resources & Staff Development: Manage all aspects of the employee life cycle, from recruitment and onboarding to professional development and offboarding. Implement a structured training program.
  
  

Skills

Microsoft Office

Scheduling Appointments

Dispatch

Answering Phones

Organization

SOPs

Written Communication

Problem Solving

Office Management (2 years of experience is required)

Fleet Management

Project Manager

Budget

Materials Management

Business operations (5 years of experience is required)

Managing (5 years of experience is required)

Leadership

Maintaining Calendars

Decision Making

Human Resources (1 year of experience is required)

Excel (3 years of experience is required)

Prioritizing

Web Conferencing

Oral Communication

Qualifications

Years of experience: 5 years

Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.