- Financial Impact: You will be responsible for a portfolio of 2,700-3,000 B2B accounts, actively reducing delinquency and targeting a 6% reduction in the 61+ aging bucket.
- Relationship Building: Interact directly with client Accounts Payable departments, fostering strong business relationships and resolving discrepancies. You'll become a trusted partner to your clients.
- Proactive Problem Solving: Tackle complex collections issues, process account adjustments, and resolve short payments by collaborating with our customer service team to identify root causes and find effective solutions.
- Data-Driven Action: Make up to 64 outbound calls daily to address accounts that are 60+ days past due. You will also utilize Excel to manage and prioritize accounts, ensuring top-priority credit holds and the largest past-due invoices are handled first.
- Process Expertise: Gain mastery of our Accounts Receivable and Billtrust systems, processing online payments and ensuring accurate records are maintained to support SOX control activities.
- Experience: You have a minimum of two years of high-volume collections experience, preferably in a B2B environment. Experience with accounts payable and large portfolios is a significant plus.
- Skills: You possess strong analytical skills, attention to detail, and a proactive, problem-solving mindset. Excellent verbal and written communication abilities are essential, along with a knack for multitasking—handling calls and emails simultaneously.
- Attitude: We are looking for a candidate who is eager to learn our established processes and is a great team player. Your past work longevity will jump out on your resume.
salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 6:30 PM
education: Bachelors
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
