Transforming Responsibilities into Achievements
As a vital contact for customer billing questions, you will reframe daily tasks into opportunities for strategic achievement:
- Champion Client Relationships: Provide exceptional customer service to all clients, acting as the supportive point of contact for complex accounts and inquiries.
- Drive Financial Integrity: Utilize your deep understanding of billing, collections, and accounts receivable to resolve issues swiftly and accurately, operating within established guidelines.
- Proactively Secure Accounts: Strategically review large accounts to identify and resolve potential issues before the customer is billed, ensuring account activity aligns perfectly with the customer agreement.
- Manage Complex Billing: Take ownership of on-off billing duties, including consolidated invoicing and precisely managing invoice uploads into various customer AP systems.
- Optimize Receivables: Generate monthly statements and confidently assist in collecting past-due balances.
- Maintain Precision: Monitor account credits, posting them in a timely fashion, and supporting other related financial duties as needed.
We seek a motivated individual who is ready to thrive with us:
- Experience & Education: 2 to 5 years of relevant experience in customer support is essential. A high school diploma is required, with an Associate’s or Bachelor's degree in Business preferred.
- Financial Acumen: strong analytical skills with a proven ability to reconcile data and expertly analyze variances.
- Tech Proficiency: Intermediate or higher level of proficiency with Microsoft Excel is required. Experience with SAP or similar financial systems is a preferred asset.
- Soft Skills for Success: You must possess excellent verbal and written communication skills and the ability to professionally interact with various levels of management. A high degree of accuracy and unwavering attention to detail is critical. Apply Today!
salary: $23 - $24.48 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
