Location: Twinsburg, OH Pay: $25.00 - $27.14 per hour Type: 3-Month Contract-to-Hire
Ready to be the face of IT and a key part of a supportive, family-oriented team? We're seeking a friendly and proactive On-site IT Support Specialist to be the go-to technology expert for our busy Twinsburg office. In this high-impact role, you'll provide the essential hands-on technical assistance that empowers our internal teams to succeed.
What You'll Achieve
- Empower Our Team: Ensure new team members feel welcome from day one by managing their IT onboarding, from laptop setup to account creation.
- Drive Productivity: Serve as the on-site technology authority, skillfully resolving a wide range of hardware, software, and printer issues to keep operations running smoothly.
- Deliver Exceptional Support: Masterfully manage and prioritize a dynamic queue of support tickets, providing both in-person and remote assistance with an approachable, customer-focused mindset.
- 2+ years of professional IT support experience, including hands-on hardware management (laptop assembly/repair, system builds).
- Proven customer service skills in a professional setting, with excellent communication abilities.
- strong working knowledge of Windows operating systems and basic networking concepts.
- A patient, professional, and proactive approach to problem-solving.
- Ability to thrive independently as the sole on-site IT presence while contributing to a collaborative team culture.
- Competitive Pay: Earn between $25.00 - $27.14 per hour.
- Stable, Flexible Schedule: Work Monday-Friday with a mix of 8 AM-5 PM and 10 AM-7 PM shifts, offering you flexibility during the week.
- Career Growth: This 3-month contract has a strong potential for extension and conversion to a full-time role, offering a clear path for advancement.
- Supportive Culture: Join a tenured, helpful team and receive 3-4 weeks of comprehensive training to ensure your success.
salary: $25 - $27.14 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements: 1 - 3 years of related work experience, or an equivalent combination of education and experience.
1 - 3 years of customer service experience. Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
