Are you a highly organized, detail-oriented professional with a knack for both administration and sales support? Join our dynamic team as a Sales Administrator! This role is the operational core of our office, ensuring seamless order processing and exceptional client communication.
The Role: Core Responsibilities
- Salesforce Management (MUST HAVE): Serve as the primary user for Salesforce CRM, meticulously entering customer records, tracking sales activities, and ensuring data integrity at 100% accuracy.
- Order-to-Cash Cycle: Manage the end-to-end customer order process, including verification, invoicing, payment coordination, and generating sales documents.
- Customer Engagement: Handle high-volume communications via phone/email, acting as the main liaison between clients, sales reps, and internal logistics/billing teams to resolve discrepancies.
- Inside Sales Support: Assist inside sales by running reports for lead generation, promoting services, and engaging in follow-up calls to upsell or cross-sell to existing clients.
- Administrative Duties: Prepare and maintain all sales documents and contracts, utilizing Google Suite (Sheets, Docs) for tracking, reporting, and file management.
- Compliance & Scheduling: Manage sales calendars, schedule appointments, and track vendor compliance documents.
Qualifications
- Experience: Minimum 2 years in a Sales Support or Administrative role.
- Technology: Mandatory proficiency in Salesforce CRM and Google Suite.
- Skills: Exceptional organizational skills, attention to detail, and proven experience with phone sales/customer retention. A great personality and professional demeanor are essential.
salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
The Sales Administrator is the operational core of the sales team, ensuring seamless order processing and top-tier client support. This role balances crucial administrative duties with proactive sales support.
Core Duties & Administration:
- Salesforce Management: Primary user for Salesforce CRM, meticulously entering customer records, tracking sales, and ensuring data integrity at 100% accuracy.
- Order-to-Cash Cycle: Manage end-to-end customer order processing, including verification, invoicing, and coordinating payments with finance.
- Documentation: Prepare and maintain all sales documents and contracts, utilizing Google Suite for reports, tracking, and file management.
- Liaison: Primary contact between sales, customers, and internal teams (logistics, billing) to resolve discrepancies.
- Scheduling: Manage sales calendars, schedule customer appointments, and coordinate logistics.
- Customer Engagement: Handle high-volume communications via phone/email, addressing inquiries and troubleshooting billing.
- Inside Sales Support: Assist inside sales by running reports for lead generation and engaging in follow-up calls to upsell.
- Reporting: Generate daily, weekly, and monthly sales performance reports using CRM data to assist leadership in forecasting.
- Compliance: Track vendor compliance documents and assist in gathering closing documents.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
