In this pivotal role, you will be the core link between the company and its valuable customers. You will utilize your excellent communication skills and attention to detail to ensure every customer interaction results in satisfaction, efficient order fulfillment, and successful sales outcomes. If you are passionate about building long term client relationships and driving sales success, this is a fantastic opportunity!
We are seeking candidates who demonstrate the following core professional attributes: Customer-Focused: Prioritizes customer satisfaction by understanding their needs and providing timely, helpful solutions Detail-Oriented: Carefully manages tasks, orders, and information to avoid errors and maintain accuracy in all administrative functions Sales-Oriented: Uses product knowledge and relationship-building skills to recommend the best solutions, identify new opportunities, and drive tangible results Requirements:
- Previous experience in an inside sales, customer service, or product support role is preferred.
- Proficiency with order entry systems (ERP/CRM) and Microsoft Office Suite
salary: $18 - $20 per hour
shift: Third
work hours: 9:30 PM - 6 AM
education: High School
Responsibilities
- Act as the primary customer contact, ensuring all incoming calls are answered promptly (within three rings)
- Accurately process and enter sales orders into the system, generating necessary documentation
- Prepare and provide comprehensive price quotes, along with detailed information on credit terms, product warranties, and delivery timelines
- Proactively reach out to regular customers daily to share product information, promote specials, and secure new orders
- Serve as a product expert, assisting customers with inquiries regarding specifications, pricing, availability, and credit terms
- Consultatively recommend the optimal products and solutions based on the customer's specific needs, current inventory levels, and overall value
- Maintain a primary focus on the customer's success, recognizing that our goal is to help them effectively serve their own clientele
- Conduct post-sale follow-up to ensure satisfaction, resolve any issues, and offer continued support
- Assist the Outside Sales team by gathering initial contact information and basic details for new potential customers
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
