salary: $20 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Collections Management:
- Manage a portfolio of customer accounts to ensure timely payment of invoices.
- Contact customers via phone and email to follow up on past-due accounts, identify reasons for non-payment, and negotiate payment arrangements.
- Document all collection activities and customer interactions accurately and thoroughly in the accounting or collections system.
- Manage a portfolio of customer accounts to ensure timely payment of invoices.
- Issue Resolution:
- Collaborate with the Sales, Customer Service, and Billing departments to resolve disputes, short-pays, and billing discrepancies promptly.
- Analyze customer payment trends and financial data to assess risk and proactively address potential collection issues.
- Collaborate with the Sales, Customer Service, and Billing departments to resolve disputes, short-pays, and billing discrepancies promptly.
- Process and Reporting:
- Prepare and issue statements of accounts and letters as required.
- Report on collections activity, accounts receivable aging, and high-risk accounts to management on a regular basis.
- Recommend accounts for external collections or write-off when internal efforts have been exhausted.
- Prepare and issue statements of accounts and letters as required.
- Compliance & Customer Service:
- Ensure all collection activities comply with relevant federal, state, and local laws and company policies.
- Maintain a professional and customer-centric approach, fostering relationships that encourage prompt payment.
- Ensure all collection activities comply with relevant federal, state, and local laws and company policies.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.