account specialist.

Are you a customer service and account management professional looking to join a thriving and growing company? Keep reading! My client is based in Marietta and looking for a dedicated and creative professional to support its enterprise customers. In this role you will play a pivotal part in ensuring they receive the highest level of service. You’ll provide white glove service and help with new orders. Experience in the printing industry is required. This role is a direct hire opportunity located in Marietta. It is 100% on site (no remote). Apply today!

salary: $39,520 - $47,840 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

• Client Management & Communication: Serve as a primary support contact for enterprise clients, providing responsive, professional communication regarding proofs, order details, timelines, and ensuring an exceptional overall client experience.
  
  
• Project & Order Coordination: Accurately translate creative concepts into clear project specifications, enter orders into the management system, and manage project timelines, proofs, and shipping trackers.
  
  
• Production & Fulfillment Liaison: Coordinate closely with internal production and fulfillment teams to ensure all job details, schedules, and delivery expectations for print and promotional orders are accurately met.
  
  
• Creative Campaign Support: Contribute innovative ideas for promotional products, branded merchandise, and packaging, and assist in developing professional presentations and campaign materials for clients.
  
  
• Quality Assurance & Accuracy: Review job tickets, estimates, and invoices for accuracy, flagging any discrepancies to ensure smooth financial and production processes.
  
  
• Administrative & Team Backup: Provide essential administrative support, including managing correspondence, routing messages, and providing backup coverage for the team as needed.
  
  

Skills

Telephone Etiquette

Active Listening

CUSTOMER ORDERS/SALES

CREATIVE MARKETING

Client Service

Order Management

Account Management

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.