office associate.

Our client is a leading automotive repair facility in Jacksonville, FL, known for providing high-quality service. They are seeking a highly motivated, organized, and customer-focused individual to join their team as an Automotive Service Counter/Administrative Assistant. This role is the first point of contact for our customers and requires a professional, friendly, and efficient individual who can thrive in a fast-paced, high-volume automotive service environment. If you are comfortable juggling multiple tasks, have excellent communication skills, and enjoy assisting customers, we encourage you to apply.



salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

• Front Counter Customer Service: Greet customers warmly as they arrive, manage the check-in and check-out process for vehicle repairs, and serve as the main liaison between customers and the service technicians/management.
  
  
• Phone Management: Professionally and promptly answer a high volume of incoming calls, direct calls to the appropriate department, schedule appointments for diagnosis and service, and provide basic service information.
  
  
• Administrative & Invoicing:
  
  
  • Create, review, and process work orders and service invoices accurately.
    
    
  • Handle cash, credit card, and warranty transactions, and reconcile daily service receipts.
    
    
  • Maintain organized customer files and repair records.
    
    
  • Assist in maintaining parts inventory logs as needed.
    
    
• Customer Communication: Provide service updates to customers regarding their vehicle’s status, explain invoices clearly, and address customer questions or concerns with patience and a problem-solving attitude.
  
  
• Office Support: Maintain the cleanliness and organization of the reception area, manage office supplies, and perform general administrative duties.
  
  
• Team Collaboration: Effectively communicate with the shop technicians, service advisors, and management to ensure a smooth workflow and exceptional customer experience.
  
  

The essential functions of this role include:

working weekends

Skills

Office Support

Microsoft Office

Account Reconciliation

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.