operations manager.

Do you love helping people through difficult situations? Then don’t miss your chance to join our team as a new Operations Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! If you have at least 3 years of Operations Management experience and a desire to help your customers, then apply to the post and send a copy of your resume to brianna.harstick@randstadusa.com

salary: $70,000 - $80,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Job Description: 

Manage production operations, ensuring jobs are completed according to production processes and procedures. Manage all aspects of production. Manage and improve customer satisfaction, including the resolution of customer complaints.

Responsibilities: 

• Ensure production staff follows processes relating to customers and takes care of customer needs
• Network and build relationships with centers of influence (COIs)
• Keep the Owner or General Manager updated on production
• Manage production managers and manage production staff, as necessary
• Oversee Work-in-Progress (WIP) meetings to monitor progress of jobs, ensuring most efficient production possible
• Oversee or manage Large Loss jobs by providing quick responses to job loss site, ensuring any size losses are handled professionally and profitably
• Oversee and verify accuracy of job estimates, resulting in improved profit margin
• Ensure compliance with job standards to achieve defined results in production division
• Keep facility in working order, ensuring equipment is well-maintained
• Make sure production team employees follow safety and risk management guidelines on the job site, in the office, and while traveling
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently and within compliance

The essential functions of this role include:

working up to 5 hrs of overtime per week

Skills

Business operations

Project Management

Materials Management

Coaching

Managing

Staff Development

Qualifications

Years of experience: 3 years

Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.