- Excellent communication and interpersonal skills
- strong attention to detail, great organization skills, and a sense of time management.
- The ability to handle multiple tasks simultaneously while adhering to stringent timelines is a must for this position.
- A minimum of 2-3 years management/supervisory experience
- Must be able to lift 50lbs (sample cooler)
salary: $45,000 - $50,000 per year
shift: First
work hours: 8:30 AM - 5:30 PM
education: High School
Responsibilities
- Oversees Sample Procesing department, trains and manages all assistants in the department.
- Leads team and handles stressful situations with a positive work environment and culture.
- Works to resolve any conflicts that may arise between people and areas of company for the most positive outcome.
- Manages staff by communicating job expectations, planning, monitoring, and appraising job results.
- Receives client samples, unpacks sample coolers, labels samples appropriately and disperses samples to appropriate laboratory.
- Logs samples into LIMS system and generates project folders for laboratories.
- Follows contract information as provided for applicable projects, and notifies accounting if discrepancies are encountered.
- Assembles and ships client sampling supplies.
- Manages bio-trap inventory and notifies bio-trap lab when supplies are needed.
- Manufactures advanced ISM bio-trap orders as a backup.
- Stocks supplies necessary for daily tasks to be completed.
- Keeps up with necessary logs (biotraps, smartDNA, subcontract, etc) and follows standard operating procedures of Customer Service Department
- Maintains organization and cleanliness of customer service area.
- Manages and ships subcontract samples (SIP, DIC, smartDNA, etc)
- Manages shipment for all conference and workshop events.
- Provides answers client questions by phone and email as necessary.
- Maintains a friendly customer service attitude with all client interactions.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.