training technical support assistant.

Our client is a non-profit organization with a great mission behind them! They are looking for a detail oriented Training Technical Support Assistant to provide administrative, project management, and analytical support to the team. This will be a hybrid position, reporting to the Technical Director. This is a temporary to permanent contract. If this sounds like a fit for you, please apply here. 

salary: $23 - $25 per hour
shift: First
work hours: 9 AM - 5 PM
education: Bachelors

Responsibilities

• Monitor, vet, and respond to all incoming training-related emails.
• Update and distribute training course materials, invoices, and information to attendees and relevant staff.
• Schedule and post courses on the website.
• Utilize software such as Excel to identify, interpret, and predict patterns and trends in training data.
• Assist with the implementation of technical strategies and solutions.
• Prepare analytical reports.
• Coordinate relevant course/curriculum details with marketing and administrative teams.
• Provide strategic logistical support to training courses which may include activities.
• Use Adobe Connect to produce webinars and virtual learning events and manage virtual platform technologies.
• Serve as a customer service representative for the technical team.

Skills

Technical Support

Critical Thinking

MS Office

Excel

Adobe

Adobe Connect

Vendor Management

Database Management

Written Communication

Customer support

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.