This role is the first impression and ambassador of a concierge medical practice, which is dedicated to delivering personalized, high-touch care in a comfortable and welcoming environment. The Medical Receptionist is essential for maintaining a serene, professional atmosphere and ensuring every patient feels welcomed and cared for from the moment they arrive. This position blends traditional front-desk duties with hospitality and concierge-level administrative support. Apply directly to the posting for consideration and complete the prescreening questionnaire. Those people will be viewed by our Recruiter first and she will send a reminder for the questionnaire. No emails to me please. I'm a sales rep so that you have positions to apply for! Thank you......
salary: $17 - $19 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Patient Experience & Hospitality
- Warmly greet patients and visitors, consistently ensuring a positive and professional first impression.
- Maintain the waiting area by keeping it clean, organized, and inviting throughout the day.
- Monitor and restock the coffee bar, ensuring it remains clean, well-supplied, and presentable.
- Ensure the television is tuned to appropriate, calming, or informative programming aligned with the practice’s atmosphere.
- Support patients with special requests, including coordinating transportation, referrals, or other concierge-level services.
- Manage patient appointments, including accurate scheduling, confirmation, and managing patient flow in coordination with the clinical staff.
- Promptly answer phone calls and emails, accurately directing inquiries.
- Maintain and update patient records, strictly upholding confidentiality in accordance with HIPAA regulations.
- Process payments and assist with detailed inquiries regarding concierge membership.
- Perform general administrative duties, including filing, data entry, and supply management.
- Maintain and update a dedicated spreadsheet of potential new patients, meticulously tracking contact details, referral sources, and the scheduling status for introductory meet-and-greet appointments.
- Proactively follow up with prospective patients to coordinate their introductions and ensure timely scheduling.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
