- High School Diploma required; Associate’s degree or higher preferred.
- Experience: 2–4 years in Accounts Receivable, Credit, and/or Collections with a solid understanding of department functions, terminology, and interrelationships.
- Demonstrated expertise in collection practices.
- Excellent communication skills, both verbal and written, for interactions with internal and external customers.
- Ability to collaborate effectively across various business functions.
- Proficiency in analyzing past due accounts and applying appropriate collection treatments.
- Experience with Microsoft Office and specialized accounting/finance ERP software (e.g., Workday).
salary: $22 - $24.8 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
- Initiate collection activities for delinquent payments using phone, email, dunning letters, and by contacting Managers or Account Executives.
- Handle credit and local inquiries or disputes received by phone; create new disputes for controlled accounts.
- Research financial disputes and inquiries related to customer accounts.
- Work with customers and internal stakeholders to resolve issues such as volume discrepancies, pricing, freight, short-pays, account issues, and promotions.
- Coordinate actions based on root-cause analysis of disputes and identify patterns for resolution by working directly with customers or Sales/Managers.
- Update collection notes to document resolution status and collection attempts.
- Identify opportunities to improve the overall credit portfolio and reduce bad debt or delinquent accounts.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.