account manager.

Join a manufacturer of high-end, exceptional quality weatherproof cabinets, as an Inside Account Manager. Our client services customers throughout all parts of the United States, and some internationally. This is a full-cycle customer service position where you will handle a customer from initial contact, through the design process, all the way to the completion of the sale. **Do not look at this role as a "True Sales" role but more of  Customer Service based role from begging to ending of the sales process.

salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Key Responsibilities:

As an Inside Account Manager, you will manage the entire customer experience:

Sales & Customer Engagement

• Engage new and existing customers, handling the sale from start to finish.
• Work with a Designer during the design process.
• Proactively follow-up via telephone and email with customers who have contacted but have not purchased cabinetry.
• Follow up with customers who have open Proposals on a set schedule.
• Build and maintain working relationships with repeat Industry Professional (contractors, designers, etc.) customers for future projects and growth.
• Answer telephone calls during business hours and assist customers with sales, design, and product construction related questions.
  
  

Quoting & Administration:

• Prepare price quotes using the CRM system (QuickBase).
• Deliver project documents (the proposal) and follow up with emails and/or telephone calls.
• Enter sales into internal operating system.
• Process customer payments and prepare job folders for production.
• Update CRM system (QuickBase) with current status and related notes as they pertain to customer service activities.

Skills

Account Management

Answering Phones

Scheduling Appointments

Customer Service

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.